We ordered a necklace from USN in August 2006, it never arrived. We called to get our money back, they assured us that we would have it, we never recieved it. We called again, they told us that the necklace was being shipped from Indonesia so it takes longer...6 months later and no necklace. Now their phone lines are disconnected and we can't get a hold of them. Their website is also "down for maintenence." DO NOT BUY FROM THEM!! They are scammers!