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U.S. Energy Windows / Windows installation never has been finished!

1 United States Review updated:

I signed a contract with U.S. Energy Windows on 12/7/06 to install 4 Anderson Windows supplies by me. After signing the contract I went and ordered the windows and payed for them in full.

2 days later I got a call from the owner Mr. Klein the owner stating they don't install Anderson windows and he wanted to refund my money. My contract clearly states installation of Anderson Windows so I asked him what I was suppose to do with the windows I just ordered. I also stated that I made sure not to order the windows until I had an installer. He called me back and said he has hired a "special crew to install the windows" and not to worry. I set a date for installation and called to have the windows delivered. On Feb. 1 I called the office and spoke with Myer who said the crew would be there on Feb 3 to install the windows. On Feb. 2 the sub-contractor came by the house and said he was a crew of 1 and that the office never told him they were 2nd story windows. He said he would try to get another man to come in that afternoon to help him but he would start the job by himself. He said he would be by Feb. 3rd at 9:00am to start the installation but it would probably take 2 days not 1.

He never showed up; after 3 phone calls to the sub-contractor he finally called me back. He said that when he went by the office it was closed and they never left him a signed contract nor a deposit for my job so he couldn't come. Of course the office was closed on Saturday but I did leave 3 wild messages on Mr. Klein's voice mail. I have had to make special arrangement for my 88 year old Mother with Alzhimers who I care for to be able to have the installation done. My house upside down moving everything away from the windows. I now have windows sitting in my garage and I am unable to put a car in.

I do not want my money refunded but I do want U.S. Energy to forfill their contract. I also want to let other people know my experience with U.S. Energy Windows so they don't make the same mistake I did. I am a fighter but not everyone is.

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  • Jo
      13th of Jul, 2008
    +1 Votes

    U.S. Energy Windows is a not a good window company. U.S. Energy Windows has changed their name once again to BH Kruper Construction. BH Kruper Construction will change their name again also when they get too many complaints about their window installations. BH Kruper Construction hires window installers off the street. They don't work for BH Kruper Construction. Don't believe these guys you will be sorry like I am. I ordered Amerimax vinyl windows and they put in Atrium vinyl windows without telling me. Company won't fix it. Amerimax vinyl windows has never heard of U.S. Energy Windows or BH Kruper Comstruction. They are not a dealer for this brand and I suspect many others they list on their website. Horrible window installation and no customer service when you have a problem. Salesman don't care and neither does the owner. If not for sites like this people that have problems would not have a say. Better Business Bureau is a joke. They don't do anything. Stay away from BH Kruper Construction.

  • Ja
      18th of Dec, 2008
    -1 Votes

    I strongly disagree with the above comments. BH Kruper Construction is the most reputable company that I know. I have used them in the past and have been completely satisfied. I do not know the US Energy Windows Company, but BH Kruper Construction have been in business for over 30 years with the same reputable name. The company delivers excellent work in a timely manner. The owner is honest and fair. I have seen their work by other people and they were extremely satisfied. Overall, my experience with BH Kruper Construction has been extremely positive and I have and will gladly recommend them referrals.

  • La
      28th of Jan, 2009
    0 Votes

    Funny how doing a little homework shows they both are the same company.
    Look at which is BH Krupers website. Then click on the warranty page. Click on the warranty. IT"S US ENERGY WINDOWS INC Contractors License. Seems strange. Other links and addresses and phone numbers the same.

    U.S. Energy's contractors license
    Same address and phone number as both BH Kruper Contruction and US Energy Windows
    (818) 343-0016 phone listed on BH Krupers website but its US Energy Windows too

    I would stay clear of either one of these companies until they come clean with what is what.

  • Sl
      3rd of Jun, 2011
    0 Votes

    US Energy Windows & Building Products, Inc has nothing to do and never did have any thing to do with US Energy Windows, Inc listed above.

  • Sl
      3rd of Jun, 2011
    0 Votes

    They are a great company, Ive used them before, They are from Las Vegass Nevada.

  • Sl
      8th of Aug, 2011
    0 Votes

    This US Energy Windows, is not the same company as US Energy Windows & Building Product, Inc, there new company is call B H KRUPERS CONSTRUCTION

  • Ma
      17th of Mar, 2014
    0 Votes

    The owner of US ENERGY WINDOWS & BUILDING PRODUCTS INC is a real bully and has NO class! Mr. Kralik is a money hungry old man and has no concern for the job after he collects the money! The female manager he has working there in the office is the only reason he is still able to do business. She is friendly and offers any assistance needed. He treats her like she's his slave and I feel sorry for her having to work in those conditions! He is very sneaky and is not a person to trust! Frankly I don't understand how he is still in business! Reconsider if you plan on purchasing windows from this place! DO YOUR RESEARCH FIRST! They won't be in business long, then what! They aren't even licensed to install the windows that you purchase! I found out the hard way!

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