[Resolved] TripFactory — Andaman trip issue
I had a very bad experience with Trip Factory for my Andaman trip. These guys are worst in answering and helping customers.
Due to bad weather at Andaman, they didn't followed any itinerary of my booked package and they made us stay at homestay even though our package had 3+ star hotels. Now when i'm asking for refund of my trip they are saying that respective vendors at Andaman are not providing any refund.
They are completely acting as a fraud company and don't have there own personnel at the travel destination as they only rely on third party vendors for trip management .
I have sent refund request on 11th Dec and till now they have not provided any resolution regarding my booking
A big no for travel through Trip Factory (https://www.tripfactory.com/)
The company has provided resolution to my complaint by initiating partial refund. Hence I'm marking my complaint as resolved and request the forum admin to delete my complaint
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