TransPerfect Global
Reviews and Complaints

Rates have been drastically decreased over the past few months and that basically means you are being asked to work almost for free. This company is just getting worse as the years go by.

I went through the entire process to get hired, and it took 3 months from begin to finish...fingerprint, background check, credit check, employment check, residential check, and family members check... all checked out... then these 3 pukes, Oleksandra Lezhwiuk, Christina Rincon, and Jordkyn Moncayo, keep on giving me the run around about the login to start taking the calls...NOTHING WORKS. I called, emailed, them all, may times, they do email back, but 1 or two weeks later, and all have the same response sorry excuse, "I am going to be out of the office until so and so date, please email this person to help you"...and then the next person does the same...Luckily I saved all their emails, and everytime I emailed them I CCed that email back to me just for the purpose to use against them... I really think this is a scamm, and I am going to the police department tomorrow, for I have a brother who is a policie office, that will help me investigate, and will go with me to the "office" they have here in Phoenix AZ. I just hate these women...very incompentend, inbecilic, not professional, and not responsible. Should not be in HR Department dealing with professionals. I receive a report from one of the credid bureal that this Transperfect co did go in there using the FBI to check on my id...So I was happy, I though I was going to get to work soon, but, nothing, just incompetent pukes, pretending to be something that they are not...I also called the Corporate office in New York [protected] and left them a message, but so far no call back from them either... today is 8/16/21, and I start the process back in March...and still can't long in to take calls...

I had work for them as free lance videographer in Montreal. Now it's more than 50 day and I'm still waiting for my payment.

Have any of you experienced harassment from Transperfect if you refuse their job requests? I haven't yet but I just want to find out.

I freelance for Transperfect, and have at this point endured enough mistreatment from over the last four years.

I have experienced major payment issues before (never on the pretext of poor quality, although this practice of theirs to claim that they cannot pay the right amount on time because of made-up quality issues is criminal), and I am experiencing another issue right now.

The dealings I have had with their Payments Department leave me feeling like I am somehow less than a human, who makes an average amount of money, who has a family, who has bills to pay, who expects to be paid according to the payment terms in her POs.

All I get in response to my repeated late payment tickets is "your payment should be processed by the end of next week", or similar. Bearing in mind that my payment is typically a few days late already, and that "processing" is a stage which happens before the 10-day Paypal payment timeframe begins. In the end, these delayed payments show up weeks late.

In the meantime, I am broke, living off a credit card, even though all I do is work, and my work is of a very high standard.

I receive no apology for these delays, and no acknowledgement that I am a human being doing an honest job, and expecting her basic rights as a service provider to be observed.

I am made to feel like a ticket that needs dealing with and tossing away, particularly when in communication with Kwabena in the payments department, who deserves to be named as she is the least empathetic person I have ever come across in a professional setting (or perhaps any setting).

Fellow professional linguists: with our hard-earned qualifications and experience, we are a valuable commodity, and we should remember this at all times. I for one am looking for new opportunities which will allow me to discontinue all work with TPT, and, in the meantime am refusing to work for any section of their dishonest and dehumanising business while my payment issue is not resolved.

Those of you who stopped all work for them, permanently: you are my heroes... TPT does have a tragically large market share.

If you work for a client of TPT's, please realise that there are genuinely good agencies who can do the same work for less, without exploiting anyone, and without deceiving clients on the quality of their product. Your business could also approach freelance linguists for their needs: they charge less, and are reliable, honest and accountable (they have to be, to survive).

TPT can and should be beaten.

I am looking for a witness to testify at an upcoming arbitration hearing against TransPerfect. If any one living in New York City and willing to testify on my behalf, please contact me ASAP at Garry@aals.com or call [protected].

This is an opportunity to get this crooked company!

Garry

I worked several days on a project with TPT. It was my first experience with them, and it will certainly be my last. Communication was awful. I was contacted by about a dozen project managers for the same project and continued receiving requests from a new person almost every day despite my constant "reminders" that I was already working on it. The PM(s) I was specifically working with ignored requests that I made. "Yes, of course!" was a reply I received several times, but later on it became very obvious they hadn't actually paid attention to the questions. The workload presented to me was misleading; I specifically stated I was not able to do technical translations, but about a quarter of the project I received was extremely technical in nature (you would need a very specific, scientific degree to understand any of it) and it all required very time consuming formating that took almost as long as the translations themselves. Some of the content was so specific that I was only able to find information on it on the client's own website--in English or the source language!

I feel bad for any clients who rely on TPT. I worked very hard to get the translations as accurate as possible with my lack of experience in scientific translations, but I can only assume that my final product was not ideal as I'm still waiting for payment months later. Even if money weren't an issue--and it is as I spent a significant amount of time on it despite the low pay--I would refuse to work with them again, and I would advice everyone else to do the same. There are a lot of shady practices with this company, little respect for contracted workers, and laughable rates.

I have recently done a 5-weeks job for TransPerfect for about US$ 6, 000. I worked exclusively on that job because of the tight deadline, so I had no other income during that time. They got all the necessary data from me but I haven't even received their PO yet and no idea where to send my invoice to. Generally, the communication was very bad. I am quite sure now that I won't be paid.
Would it make sense to join for a class-action law suite?

I have provided work for Transperfect for four years or so. I certainly found their rates to be low, but they provided a fairly steady volume of work, and I can format documents in my sleep, so I did not mind. Recently I received an e-mail informing me that they were terminating their business relationship with me based on quality issues (none of which were detailed, and mathematically came out to an error rate of .03% based on the numbers presented). At the same time, I was asked to complete work on a large pending project, which I refused to do unless given written authorization in light of the recently received e-mail. Their last payment to me is late, and assuming they do not pay me for the last two months at all, I am out around $4500. Unfortunately, according to my attorney, this is still too low an amount for effective litigation. In fact, one attorney friend said that Transperfect probably has a matrix to calculate exactly at what amount they can deny payment with little likelihood of legal ramifications. My only advice and actions: Inform your fellow translators of your experience so they do not end up on the same boat. In addition, since Transperfect seems to actively recruit from newer and younger people in the translation field, warn off any you know currently studing foreign languages at the college or graduate level.