Tradesy
reviews and complaints

Impossible to sell paying growing and growing fees. More and more. I would understand it if they had an incredible platform, but their tools are crappy. Impossible to survive. I was forced to make the prices bigger and it drives a lot of customers away.
Most of them just leave the website and switch to others with lower prices. I will probably do the same...

Ok, telling my story. I ordered something as a present. I didn't like what I received and wrote them to find out what I should do to return it. No one answered. I send one more letter thinking that maybe the previous one wasn't delivered. It happens. But no reply again. Not impossible to call, they hide phone numbers.
Don't use them if you don't want to be robbed by them. That's obvious that they take the money and disappear pretending they don't get your emails. Real scammers.

April 2017 my gucci purse and sandals were stolen in excalibur las vegas nevada. The purse that my husband bought in tradesy came from pawnshop in vegas. An inspector checked it out for me and he said the purse ans sandals were pawned 4 days after the burglary. We already contacted the pawnshop too. How do we get our money back. Do you want a copy of the police report too? My husband bought the purse and its already with me. Please call me at [protected] or email me at michelle. [protected]@yahoo.com

Ordered this for my wife. Did not realize is was NOT new. Returned for refund but they only give credits. This is terrible company. It doesn't mention upfront these are used items or that you can not get refund only credit.
Will consider class action lawsuit against them. Have ordered THOUSANDS of item in 30 years using Mastercard and have NEVER had such difficulty with ANY company.

Don't want to use them again. Why in the world they charged me for transferring the money to my account? Why they actually have an extra fee for everything? It is nonsense. The worst conditions and policies or sellers. Everything is bad. I wish I have read all the complaints before selling my products, I would never make so stupid mistakes working with them. HORRIBLE!

I purchased a Louis Vuitton speedy 30 from SwalaB at Tradesy and realized it was fake. Because it was a day or 2 over the 4 Day return period Tradesy will not give me a refund. I called the company via phone then they did a follow email and told me the bag was real. I explained to them the problem they told me they did a authencity check. After numerous emails back and fourth They told I would have resell the fake item.

I have now experienced my fourth incident of inaccurate and negligent return decisions supported by Tradesy.
In this last situation, a buyer returned an item because (they clearly) stated that it did not fit their foot (I have it in writing ) despite the fact it was accurately described. Tradesy is now returning the item, stating there was wear on a brand new pair of sneakers. How in the world is this possible? For a fact, these sneakers are Brand New and have never been worn – as I personally purchased this inventory.
This is just one example of poor business decisions and the unfair treatment to Sellers and for the amount we pay in unreasonable fees this is unacceptable.

I bought a $2660.00 necklace and returned it on time. They refused to give money refunds, only site credit. I don't want to purchase from them ever again, so how do I get the $2660 back. Its only fair I get my money back. They said I can use the money to purchase another item from them, and I don't want that ever again. They are scammers. I could use the money to pay for my bills.

When i found tradesy website I thought it was a great idea, but I was so wrong! I sold some thing via this site and they refund a buyer without letting me know! Buyer told them that thing I sent him were damaged and demanded a refund. They gave him money, but I never received my stuff back! When I tried to contact their support no one ever replied. So basically I lost my money and my items! Beware if you want to sell something on tradesy. I'm out of here!

I ordered a jacket from Tradesy website and received it in reasonable time. But I decided to return it back because it was dirty and had some stains all over it. And it smelled like garbage. It was said on the website that the jacket was brand new and there were no visible signs of wear. I sent the jacket back and now I am waiting for it to be inspected. I hope I'll get my money back. I have no idea how long it would take. At first they offered me a store credit, but I don't want it. I'll never order anything from this website again. Just a waste of money.

I ordered some items from Tradesy but decided to return everything because items I received were a disaster! Not to mention that horrible chemical smell. That smell made me sick! I demanded a refund but they offered me only store credit. I'm so tired of it, I told them million times that I don't need a store credit since I'm not ordering anything from them ever again. Please be king enough and give my money back or I'll go to PayPal and open a dispute. I will leave the negative reviews about them everywhere I can. I am so sick and tired of this. Tradesy is a horrible company selling disgusting products.

I saw a commercial for Tradesy and decided to sell some items through their site. I had two shirts and three sweaters I wanted to sell. All items have never been worn and had tags on them. I took some pictures, uploaded them and got to the point where they suggest a sale price. One sweater cost me $180.00, but Tradesy suggested I sell it for $60.50! The second sweater cost $115.00, but they suggested sale price $35.00! All items were brand new and pretty expensive. Those people don't know what they are doing and their suggestions are ridiculous! I immediately deleted my profile. I'm not selling my designer clothes that cheap!

People, be careful with the website www.tradesy.com. I bought handbag from them, and the price was really high. I paid about $600 for the used handbag. But the item arrived and didn’t conform to the description. As well as the previous smoked and no one warned me about it. The handbag smelled awfully. The website refused to help me with my problem. Don’t buy from this website.

I ordered a bag from the website www.tradesy.com. I got it very fast, but the bag looked horrible and I decided to return it. The seller promised money back within 7 days, but it was some crap. The seller continued to provide some promises, but in reality he simply scammed me. I still haven’t received money back and no idea how to do it. Please leave comments about this company, because people should be aware when they buy from such dishonest seller.

I bought Gucci bag from the website www.tradesy.com. It is mentioned on the website that the delivery takes about 10-15 business days. It turned to be lie. I waited whole month, but the rep from the company only promised to provide it ASAP. A lot of promises and blah-blah. The company is total scam and the worst services, so better avoid them and post comments about your experience. It might be very helpful.

I bought jacket from the website www.tradesy.com. It arrived with the broken zip. I returned the jacket, but the rep still hasn’t provided the new jacket. I waited already about 2 months, but each time when I contacted them, the rep told me that I needed to wait more time. I was sick of such promises and wanted to get any help from them. Total scam, so don’t buy from them and post comments about your experience with this company.

I tried to sell my clothes through the website www.tradesy.com. I placed ads and communicated with the customers, but one day my access to this websites was blocked. I tried to restore it, but the website was closed for me and I have no idea why. I tried to reach the customer services, but no one replied, and it was the worst situation for me. I wonder if there are other people, who had the same experience. Let’s share views about this website.