T-Mobile teamed up with TLC Worldwide Marketing to create an incentive programing for purchasing new cell phones. They offered free airline tickets to anyone that purchased a new cell phone within particular parameters. My parents earned several tickets by following ALL of their guidelines, however, since then they have been unable to collect their incentive reward (the free airline tickets). After sending in two $50.00 checks to process the airline tickets no tickets have been given to them and yet the checks were cashed and the money is gone. We have left MULTIPLE voice messages and at times have actually spoken to a few TLC representatives on the phone but NO ONE has helped us. This has turned out to be a huge scam.