SUBMIT A COMPLAINT

Timbercreek / Bad service

Mississauga, ON, Canada Review updated:

Yesterday my stove got broken. It was about 7 p.m. when my husband made a phone call to building managers, who live in the same building. Everyone who wants to rent here should know that Timbercreek Asset Management doesn't consider not working stove as an emergency issue. They hadn't even tried changing fuses at the same evening because they had no written request at that moment (How could we when the office was closed) and they were very sorry but closed the office already ! Jakie was very polite telling that. Next morning, thanks to Derek LaPoint our electrician and building manager, the problem was solved in 1 minute by changing fuses. I don't mind signing request forms, but I am completely disappointed by the fact that they may know it would be minor repair and didn't help ((((((. What the reason to put after hour number at the office door? Our building managers are Jakie and Derek La Point.

Sort by: UpDate | Rating

Comments

  • Ti
      May 21, 2012

    Thank you for your comments and concerns regarding 1867 Bloor. Timbercreek Asset Management prides itself on being the landlord of choice and diligently works to take all necessary measures when it comes to the safety, comfort, and satisfaction of our tenants.

    We do take the outlined issues very seriously and ask that you please contact our resident relations department by email at [protected]@timbercreekfunds.com or by phone at 1-866-898-8868, ext. 274 and provide us with your unit number and contact information for further discussion.

    Best Regards,

    Timbercreek Asset Management

    -2 Votes
  • Gm
      May 28, 2012

    File complaints directly to rental board and small claims court where possible after you've tried, and as usual per their practices, received a lack of proper and timely resolution to your issues. Timbercreek management is beyond shady. York street building in Ottawa is in complete disarray and their own accounting highly questionable in terms of proper record keeping. As example: Every month they send out notices to tenants claiming owed rent, amounts never add up, and they can not verify amounts received. They've raised rent without notice or written agreement from tenants for such, bypassing tenants' rights to refuse or demand for accountabilty for such increases. Tip of the iceberg.
    Keep ALL your rent receipts and records. A tenant association is needed to deal with these people and put a stop to their practices and harrasment. Their response to your post is a joke and clearly a standard, canned response.

    0 Votes
  • Ma
      May 28, 2012

    To G.M.R.

    Thank you for your advice.

    0 Votes
  • Ra
      Dec 03, 2012

    This is great!! We are a timbercreek managed company will do everything in my power to get this company on the news and complain to every advocacy group you can think off!!

    +1 Votes
  • Ti
      Apr 24, 2019

    @Rachel1234 Are you the one who was at 278 cedar r h been trying to find your email

    0 Votes

Post your comment