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Timbercreek Communities / Timbercreek Asset Management

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Customer Service

+1 866 898 8868 (Head Office)
+1 403 453 0720 (Alberta)
+1 204 942 5622 (Winnipeg)
+1 519 750 1731 (Central Ontario)
+1 519 725 3773 (Kitchener / Waterloo)
+1 905 270 9467 (Toronto)
+1 519 255 1055 (Windsor)
+1 902 405 4130 (Nova Scotia)
+1 306 933 9155 (Saskatchewan)
+1 855 722 9967 (Resident Emergency Line)
+1 416 306 9967 (Collections Team)
+1 844 431 1071 (Resident Relations at Toronto Head Office)
1000 Yonge St. Suite 500
Toronto, Ontario
Canada - M4W2K2
Alberta (Calgary, Edmonton)
123 10th Ave. SW, Suite 117, Calgary, AB. T2R 1K8
 
Winnipeg
160 Smith St., Suite 200, Winnipeg, MB. R3C 0K8

Central Ontario (Brantford, Hamilton)
150 Darling Street, Suite 101, Brantford, ON, N3T 6A7
 
Ottawa (Heron Gate, Market/Elgin, Westboro, Ottawa West, Downtown)
2870 Cedarwood Dr., Suite 100, Ottawa, ON. K1Y 2Y9
 
Kitchener / Waterloo
300 Regina Street North, Waterloo, ON. N2J 4H2

London
396 Queens Ave., Suite 101, London, ON. N6B 1X7

Toronto (Toronto, Oshawa, Richmond Hill, Mississauga, Brampton, Burlington, Guelph, Oakville)
1867 Bloor St., Mississauga, ON. L4X 1T4
 
Windsor
13 Ellis St. East, Windsor, ON. N8X 4T9

Nova Scotia (Halifax)
41 Cowie Hill Rd., Halifax, NS. B3P 2M7

Quebec (Montreal, Côte St-Luc, Dollard-des-Ormeaux, Longueuil, Pointe-Claire, Saint-Laurent, Verdun)
99 Place Charles LeMoyne, № 101, Longueuil, QC, J4K 4Y9

Saskatchewan (Saskatoon, Regina)
103 Reindeer Road, Suite 102, Saskatoon, SK, S7K 4W8

Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Timbercreek Communities / Timbercreek Asset Management — dirty smelly building, no air circulation, dishonest management

This building is hellish and nothing seems to work properly. There is no sufficient heat for Ontario winter...

North York (toronto)

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Timbercreek Communities / Timbercreek Asset Management — management

I advised management that I will not be renewing my lease. When I advised the manager the date which I would...

Montreal

Timbercreek Communities / Timbercreek Asset Management — management

They make Boardwalk look good! Poor customer service and communication to tenants. Unprofessional and Very...

Edmonton

Timbercreek Communities / Timbercreek Asset Managementair conditioner and increase of rent

Timbercreek in dollard des ormeaux, quebec. I live on the 8th floor and was told to take out my air conditioner so construction a outside could be done. I went to Claudio to see when it can be put back in and he told me to go ask some guy outside. Seriously! Which guy? He knows which guy to ask. Told me they have to work but he doesn't live on the 8th floor. It gets really hot in that bedroom where my son sleeps. I want to know when it can be put back in. So maybe he can ask!

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    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Timbercreek Communities / Timbercreek Asset Management — everything

    Wow where do I begin. I have been living here for almost 6 years its a nightmare! Building is unsanitary and...

    Richmond Hill

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    Timbercreek Communities / Timbercreek Asset Management — building

    Been living at the Hamilton location for several years. They shut down the hot water all day. Nobody can...

    Hamilton

    Timbercreek Communities / Timbercreek Asset Management — horrible living conditions

    Living and dealing with Timbercreek Communities was the biggest mistake I've made. Before signing the lease...

    Toronto

    Timbercreek Communities / Timbercreek Asset Management — building administration

    The building administrator at 520 Mornington Ave should have a badge with her attitude. Very rude and...

    London

    Timbercreek Asset Management — unethical business practice, very shady

    Save yourself the trouble and avoid renting with them. They fraud the system to work around increasing the...

    Timbercreek Assessment Inc. — poor building management neglect towards tenants including theft on exaggerated high monthly rent

    timbercreek has bought out most buildings in and around the downtown area, supposeitly a 5.5 billion...

    Montreal

    Timbercreek Communities — Apartment unit

    I moved in September 2016 on Mornington Ave. Within weeks I discovered an ant infestation. I found them in my...

    London

    Timbercreek Communities — lied to by staff, threatened by staff, staff letting people into building, staff selling or giving away personal information

    I have been a resident at a Timbercreek Communities property at 300 Regina St. N Tower # 2 in Waterloo since...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Timbercreek Communities — Leasing/renting

    I've been searching for an apartment for roughly a month now. I have called Timbercreek Communities twice to...

    Timbercreek Communities — Apartment Rental

    WORST PLACE TO MOVE INTO. BEWARE OF SCAMS. First of all I must thank god I do not have the pleasure of...

    Toronto

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Timbercreek — Do not rent from them

    We moved in last month and told we would be getting a gift card for $500 and would be in 2 - 3weeks we are...

    Cambridge

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Timbercreek Asset Management — Wheelchair bound tenant trapped again 3rd floor since Sept 18/15

    Since 2010 November the single elevator in my building is constantly breaking down. previous landlord refused...

    Ottawa

    Timbercreek Asset Management — Company As A Whole

    This company is by far thee worst rental company we have ever had to deal with. Over a span of 6 months, the...

    London

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Timbercreek Communities — Noise

    I don't want to complain, I would just like to thank management at Timbercreek for their apartment...

    Timbercreek — Apartments from hell

    Intermittent construction noise since they bought my building in 2011. Just when I think it's finally...

    Timbercreek Communities — Everything

    I've been living in a Timbercreek building for the past 2 months now. And over the course of these 2...

    Ottawa