The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Thom McAn Shoes / Disappointed in the make!

1 United States Review updated:

Thom Mcan Shoes from K-Mart.

I purchased a pair of Thom Mcan shoes from my local K-mart last week. This is the first pair of Thom Mcan that I have ever purchased. I wore the shoes two days last week and two or three days this week. I looked at the heel of the shoe today and it is coming apart from the actual shoe. I paid $24.99 for this pair of casual work shoes and did not expect to only be able to wear them a couple of times. I would expect that buying a pair of "off brand" shoes at Payless, but not a pair of Thom Mcan's. I have heard so many positive things about the shoes and how comfortable they are, which I do agree with the comfort, but am disappointed in the make.

Thank you.
Kelly Portzer.


More Thom McAn Shoes Complaints & Reviews

Sort by: UpDate | Rating


  • Mb
      12th of Jun, 2017
    0 Votes

    I've worn their leather womens loafers for a number of years with good results however recently found out the leather ones I like are no longer available except in a 'fake leather' upper - I hesitate to buy them for a number of reasons - if you check both your Sears store and Kmart (owned by Sears for a number of years now) many of the Thom McAn shoes are now synthetic - not leather as they use to be - and yes, made in china - many of the original styles are now available on eBay which should tell everyone something - and as of the last month or so Sears stock has been again dropping folk should expect more if not all Sears and Kmart stores closing - think we can say goodbye to a long time brand that truly doesn't exist as it was in the past - sigh

  • Mb
      12th of Jun, 2017
    0 Votes

    just so that folks know the history - and that the Thom McAn they knew before hasn't existed since 1992-
    Thom McAn is a brand of shoes and was formerly a retail chain. It is currently sold in Kmart and Sears stores. It consists of leather dress, casual, and athletic shoes (under its Tm Sport label). Until the 1990s, Thom McAn had hundreds of retail stores in the US, and was one of the oldest and best known shoe retailers in the country. As of late 2008 the brand was now controlled by Sears Brands, LLC.
    Ward Melville created the Thom McAn brand with J. Franklin McElwain, a New Hampshire shoe manufacturer. The name was inspired by a Scottish golfer named Thomas McCann. The first Thom McAn retail store opened in New York in 1922, selling a few simple styles at a low fixed price. Within five years, 300 stores were open, and by 1939 there were over 650 stores.[1]

    In 1952 the Melville Corporation acquired the 151-outlet Miles Shoes chain; by 1955, the company operated 850 stores and 12 factories. In 1960, Melville created Meldisco, which was dedicated to leasing and supplying family shoe departments in self-service discount department stores. By the end of the 1960s, Melville was the largest American shoe retailer, operating 1, 400 stores.[1]

    By the 1980s, Melville was still the largest footwear retailer in the U.S., but the company had diversified to add such chains as Chess King, Foxmoor and CVS Pharmacy. It began to phase out six of its seven footwear factories in 1983, and in 1985 it closed 72 Thom McAn outlets. In 1988 it purchased the athletic shoe chain FootAction.[1]

    In 1992, Thom McAn was down to 730 outlets, and Melville announced that it would close 350 of them. [2] In 1996, Melville closed the remaining Thom McAn outlets, converting approximately 100 of the locations to the Footaction USA format. As Melville divested its operations in order to focus on CVS, the remaining footwear operations including Meldisco were spun off into a new company, Footstar.[3]

    With the closure of the retail outlets, Thom McAn shoes began appearing in Kmart stores, through the footwear departments operated by Meldisco.[4] In 2003, Footstar began selling Thom McAn in 1, 500 Walmart stores.[5]

    In 2005, Kmart owner Sears Holdings reached an agreement with Footstar – which by then was in bankruptcy and consisted almost entirely of the Meldisco-operated footwear departments inside Kmart stores – to let Footstar run the shoe departments through 2008, after which Sears would purchase the remaining inventory at book value.[6] In April 2008, Sears Holdings agreed to obtain Footstar's intellectual property as well, including the Thom McAn brand name.[7]

Post your comment