The Blade Shop / Didn't recieve credit to my account nor merchandise
I ordered two items from this site on the same day. One of the items ordered was not what I wanted (my mistake) so I called customer service to cancel that order. I was told that the order had been canceled and that I would be credited the amount of the order. I asked for a cancellation number but was told that their system didn't supply a cancellation number and was assured that the order was indeed canceled. This was over a month ago and my account has yet to be credited. The second, correct, order I left in place was supposed to be delivered withing two weeks due to the item being on backorder. Two weeks passed. No merchandise. I called customer service again and was told that the item was going to be another two weeks. Those two weeks have passed as well and still no merchandise. It is my belief that this "company" is simply an office with a phone in it and does not carry any inventory at all. I believe this "company" is comprised of an individual with a wholesalers license that places the orders with the manufacturers only after receiving orders via their website. All of which is fine if they follow through with their obligations. Which they do not. I have since canceled my second order and am working with my credit card company to get the blade shop to credit my account since I never received anything from them. I strongly recommend that no one do business with this company. That is unless you enjoy months of phone calls and complaints.