Tejas Thump Cycles / Poor Service & Products Not Shipped!
The order was placed over a month ago via credit card. We were told to expect the order 10/10/08. We began calling and found the phone line constantly busy, emailed several times and just a bunch a BS when they actually did take the time to respond. They have been saying they hope to ship soon. We made it clear we need the parts for an event on Halloween. "Finally" they told us they are having supplier issues. We are fed up! We performed a search on line for complaints against Tejas Thump Cycles, found the owner died in June (months ago) and several other people are experiencing the same issues, even currently. (Please check out https://www.complaintsboard.com for more complaints.) We would appreciate our parts and if they are unable to ship ASAP, be honest and give us our complete full refund.
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