TBdress / not clear on tracking of shipment
I placed an order (a dress and a jumpsuit) at this site on the 12th March.
On the website it clearly stated 4-8 days shipping.
I needed the order by the 26th March, plenty of time to receive it.
Emailed customer service 3 times, and no answer, got a tracking number for the jumpsuit but not for the dress.
Went on their website, where it says they offer professional customer service, so I went on their live chat, but they once again ignored me and told me their too busy.
I then rang the company on the 25th March, and lady told me the dress had not even been shipped!
I wanted to cancel the dress, as I needed it for the 27th March, they said they can cancel, but they will not give me the refund for the cost of the dress.
Worse service, I have come across.
More TBdress Complaints & Reviews
- TBdress - dress quality and design not same as photo 
- TBDress.com - wedding dresses 
- TBdress - different style dress 
- TB Dress - scam dresses 
- TB Dress - refund/return
- TBdress - 3 bridesmaid dresses
- TBDress.com - clothing / wrong items shipped
- TBDress.com - sent wrong item/will not give refund for their error.
- TBDress.com - (40) women vintage lace up european style bandage above knee boots
- TBdress - scam. do not buy