TapJoy / shadow fight gem reward
Tapjoy is a partener of Nekki, witch is the developer of Shadow Fight 3 (SF3) . Trough Tapjoy, players are able to receive in-game currency "gems", that can also be bought with real money, by installing other apps and achieving their objective.
After having an issue with one of Tapjoy's promotions I sent them a report trough the Tapjoy wall on SF3, because I still hadn't received the gems, which was a considerable sum. When they answered back, that same wall that had a load of completed objectives was cleaned.
A couple days after, they answered back saying everything was taken cared and they were sending me the reward, but did not said how much. I replied back asking about the amount stating it was supposed to be above 1000. I remember it was 4 digits. Tapjoy did not answer. I waited for a few days and no reward...
Then I researched a bit and found the same kind of complaint here on complaints board.com from someone smarter than me who had a screen shot of that same objective. About 4000 gems. I imediatly sent another e-mail TJ about this, always replying to the same e-mails and nothing. Not even an excuse.
Updated by Ghostlink, Oct 17, 2018
Just in case
Tapjoy Request [Case 13944134]- Reach Power 100K in Final Fantasy X: ref:_00D30pf03._5001B1DmN2b:ref
Updated by Ghostlink, Oct 24, 2018
Almost a month and no answers. Awesome service from Tapjoy. I must say, they were quick in the beginning of the complaint but I'm being completely ignored after confronting them (politely). Shame. Thumbs down.
Updated by Ghostlink, Nov 21, 2018
Stopped using Tapjoy. I have their email saying I would receive the reward, which I have not, and they never replied back to my other e-mails. I'm also considering not touching any game that has Tapjoy as a partner.
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