My bad experience with Tamil matrimony sharing for your care.
Message I written to Tamil matrimony as belows:
Kindly cancel my membership and pay back the eligible refund amount to me
Very regret to say this again, Earlier also I faced the same bad experience in this regard.
Now Its seems keep on wasting our money.
I supposed to have 150Astromatch add-on Instead only 15nos is available in my account.
After payment this issue was noticed to concern representative. They have promised me 2 or 3 working days add-on pack will be activated but Very sorry to say till date nothing was happened.
Kindly cancel my membership and pay back the eligible refund amount to me.
Also an humble request Please don't repeat this kind of issues to others
My Earlier complaint message: (also refer the attachments screen shot image of earlier written mail "Photo-1" & offer promised mail "Photo-2"
When I was a first time paid member. I was really wonder your services and your operations.
But when I am continuing your services on third time paid member. Your services are making me
feeling too worse and very cheated mannerism.
You are just shown me yourself as money earners. Playing peoples feeling with the name of Good
service, trust and believing.
I was promised for a astro-match add-on after payment. but didn't receive it till to the end
after paid. Completely they planned for cheating. Once the money is received concern
executives are changing their voice even in mobile numbers for escaping from us.
Then myself I have add up that service again by my extra money (but that they promised me for
free of cost). Thereafter no calls from their marketing team
It seems they clearly keen on their money making. Once their money was collected they were not
turn around to you.
The complaint has been investigated and resolved to the customer’s satisfaction.
i need contact details of Purushothaman.M SH84326028. becoz icannot join to your required schemes like monthly payment scheme.pls send his contact details.
Dear Sir / Madam,
An executive from the customer care team will contact you to understand your concerns and update you about the measures that will be taken to ensure that you have a great experience with our service. We hope they will match your expectations. But unfortunately we do not have your contact details. You are requested to contact our customer care executives at helpdesk@bharatmatrimony.com or call us at [protected]
Regards,
Bharatmatrimony Customer Care