Sreeleathers / Selling products under guise of scheme and later denying the gift
I am a regular customer of Sreeleathers in Connaught Place, Delhi. The sales man there seeing our regular visit offered a scheme that if I purchase 12 items thirteenth item will be free. This offer was made on 04.04.2007. Accepting the offer I have asked him whether the purchase made on 25.03.2007 will also counted for the purpose. He and the Manager in the counter agreed for the same and asked me to bring the bills of March. Subsequently we have purchased another 4 items on the same day(4.4.07). As per scheme the purchases shall be within 0ne year period. On my scheme card it the validity period is mentioned up to 03.04.2008.
On 02.07.2007 we have once again visited the shop and selected a leather bag costing Rs.1799/- and came the counter with March bills to enter in the card and also to enter new purchase, of which bill was yet to be made. The Manager in the counter refused to enter March bills. When we have reminded him of our conversation, he flatly denied the promise. We understand that it was made just to force us to purchase more. Then we refused to purchase the selected bag and left the shop.
We feel the shop cheats the customers by giving such false schemes. Necessary action shall be taken against them under MRTP Act.