Spyware Doctor — Customer Service
For the past 3 weeks I've been fighting a 'spyware' battle with my PC. I've had "Spyware Doctor" installed for at least 6 months. I contacted them and after some early efforts and replies from them I still have the problem. I don't care how many times I scan...and how many times I 'Fix Problem' ...its still there.
At first I was informed by them to run my PC in safe mode...did it...no luck. Then I was told to run the "Malware Tool" and send them the results...did it...no luck. THEN I was told the problem would be solved via "Smart Update"...well I've "Smart Updated" for at least 10 days (3-4 times a day)...NO LUCK...nothing. Problems still exist.
Now their "Tech Group" doesnt' respond to me. BTW...I downloaded their (PC Tools) free version of "ThreatFire"...guess what? It found the problem! For $29.95 it will "Fix Problem"...ain't that sweet?..I think I've heard that before.