[Resolved] Spokeo.com / bogus web site
spokeo is supposed to contain information about people, none of which was correct, as I did check on myself AFTER having to pay a memebership fee of $35.00. I notified them that I wanted to cancel membership..they did but you don't get your money back..NO REFUND POLICY...so they keep your money..what a way to do business.
You charge people for something which you don't provide the truth about and get paid for it. Great way to run a business..NO a SCAM...we should have cyberpolice to handle these rip offs...
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Spokeo Customer Care's Response, Jun 07, 2012
Dear Spokeo User,
I'm sorry to hear about this. Spokeo does not guarantee full results for every search you perform. When you perform a free basic search, we pull information from what was cached from the last update. If this was a while ago, the information may be outdated. Being a Premium subscriber grants you access to the most up-to-date searches. For this reason, the information may be different than on the preview page. I'm sorry if you were under the wrong impression and hope to assist you in whatever way possible.
Please do get in touch with us again, as we would like to resolve this issue for you.
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