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ShopAtHome.com

www.shopathome.com

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1.4 35 Complaints
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ShopAtHome.com Complaints 35

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4:35 am EDT
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ShopAtHome.com ShopAtHome Review: Shady Business and Ripoff Tactics - Stay Away!

I started using ShopAtHome and I gotta say, it's pretty cool. I shop a lot, so I figured why not get some cashback on my purchases? And let me tell you, it adds up fast. In just two months, I racked up around $200 in cashback. I was stoked. But then, out of nowhere, I got an email saying they were closing my account. What the heck? I couldn't believe it. And to make matters worse, they said they weren't going to send me a check for the money I had accumulated in my account. What a ripoff!

I think ShopAtHome saw how much money I had earned and got jealous or something. They came up with some lame excuse to close my account and keep my hard-earned cash. If I had known they were going to pull this kind of shady business, I would have used other cashback sites like Mr. Rebate or Ebates. At least those sites don't screw you over like ShopAtHome did.

So, needless to say, I'm never using ShopAtHome again. And I highly recommend that you stay away from it too. Don't waste your time and money on a site that's just going to rip you off in the end. Stick with the tried and true cashback sites and you'll be much better off.

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3:46 am EDT
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ShopAtHome.com Mixed Experience with ShopAtHome: Cash Back for Some Purchases, None for Others

I recently tried out ShopAtHome and was pleased to receive cash back for my first two small purchases, which added up to about $7. However, I was disappointed when I made several more purchases through the site and received no cash back, even though one of the purchases should have earned me $25. All of these purchases were made about two months ago, so I decided to file an inquiry request to see what was going on.

Unfortunately, I ran into some issues when trying to file the inquiry. It turns out that I needed track back numbers for my transactions in order to submit the form, but I couldn't find these numbers anywhere. I searched the site for other ways to contact them, but came up empty-handed. I was frustrated and confused by the whole experience, and I'm not sure what the problem is with this site. It seems like it's poorly run, at the very least, and there may be more serious issues at play.

Overall, I don't think I'll be using ShopAtHome again. I've had much better experiences with other cash back sites like Fatwallet and Ebates, which are 100% reliable and always give you the cash back percentage they advertise. If you're looking for a reliable way to earn cash back on your purchases, I'd recommend checking out one of these other sites instead.

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1:47 am EDT
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ShopAtHome.com ShopAtHome Failed to Pay Promised Rebates - A Cautionary Tale for Cash Back Shoppers

ShopAtHome really let me down when it came to paying me the rebates that I had rightfully earned through their website. I was so disappointed after making purchases from Puritans Pride through SAH, only to find out that I wasn't getting paid the rebate that was promised to me. I decided to use their trackback feature on their site to prove that I had used their site to make my purchases, but to my surprise, they claimed that I had gone directly through Puritans Pride. This was really frustrating because I had the proof that I had used SAH to make my purchases, yet they still refused to pay me the rebates that I had earned.

It's really disappointing when a company promises to offer a certain percentage of cash back, but then fails to follow through with their promise. As a consumer, it's important to be aware of these kinds of situations and to do your research before using any cash back site. It's not worth the hassle and frustration of dealing with a company that doesn't value their customers and their promises.

In conclusion, I would caution anyone who is considering using ShopAtHome's "Cash Back" site to be very careful and to do their research before making any purchases. While they may promise to offer a certain percentage of cash back, there is no guarantee that they will actually follow through with their promise. It's always better to be safe than sorry, and to choose a company that values their customers and their promises.

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Is ShopAtHome.com Legit?

ShopAtHome.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds ShopAtHome.com to be a trustworthy company. Although there's a 8% resolution rate for customer complaints, which deserves attention, ShopAtHome.com is known for their high standards and safety. If you're thinking about dealing with ShopAtHome.com, it's wise to check how they handle complaints.

A long registered date for shopathome.com can be seen as a positive aspect for ShopAtHome.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of ShopAtHome.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Shopathome.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Shopathome.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

ShopAtHome.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for ShopAtHome.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up ShopAtHome.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • While ShopAtHome.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 8% of 35 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • ShopAtHome.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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ShopAtHome.com ShopAtHome Review: Bombarded with Spam and Questionable Credibility

I gotta say, I wasn't too impressed with ShopAtHome. It felt like I was getting bombarded with spam left and right. I didn't even bother trying to get any money back because I just didn't trust the site. And if you take a look at the reviews, you'll see a lot of posts on the same dates by people with no picture and only one review. They all seem to be raving about the site, but if you go back to the earlier reviews, you'll see some pretty terrible things being said about it.

It's pretty clear to me that most of the positive reviews were posted by people associated with ShopAtHome. That's why the star rating is higher than it should be. Honestly, it just makes me question their credibility. If they're willing to stoop that low to get ahead, how can I trust anything they say?

Now, don't get me wrong, I think the concept behind ShopAtHome is great. Who wouldn't want to get some money back on their purchases? But they really need to clean up their act if they want people to trust them. And if you've had a similar experience, I encourage you to post an honest review. Don't let others get scammed like we did.

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ShopAtHome.com Shopathome.com's Cashback Promise Falls Short: My Experience

I recently made a purchase on eBay through shopathome.com on December 15th. I was excited to find out that I could receive 100% cash back through another site that offers more cashback. The very next day, on December 16th, I received an email from shopathome.com indicating that my cash back had been approved and verified. I was thrilled to hear this and was told that I would receive my cash back within 48 hours. However, it has been several days and I still have not received my cash back.

Yesterday, I decided to email shopathome.com to inquire about the status of my cash back. To my surprise, I received a response stating that "Missing orders below $1500 cannot be researched". I was confused by this response because I had received an email from shopathome.com indicating that my purchase had been verified. If my purchase had been verified, how could it be missing? I am extremely disappointed and upset by this situation.

I have been a loyal customer of shopathome.com for years and I cannot believe that I have been missing out on cash back for my purchases. I recently started looking into my account and have noticed that there are a lot of missing cash backs. I want my money back for all of the purchases that I have made through shopathome.com.

Overall, I am very disappointed with my experience with shopathome.com. I hope that they can resolve this issue and provide me with the cash back that I am owed.

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ShopAtHome.com ShopAtHome Review: A Total Scam with Terrible Customer Service

I gotta tell ya, I had a pretty bad experience with ShopAtHome. I mean, this site looks like a total scam to me. They don't give you the cashback points that they promise, and they come up with all sorts of excuses to avoid paying you. It happened to me, and I had to contact the merchant directly to find out what was going on. And you know what? The merchant told me that they had already paid ShopAtHome, but these guys were still keeping my money! Can you believe that?

And don't even get me started on their customer service. It's the worst I've ever seen. They don't care about their customers at all. They'll even put a certain amount of cashback in your account, send you an email about it, and then delete it from your account a few days later when they realize that they're getting close to having to issue a cashback check. That's just plain wrong.

Honestly, if ShopAtHome doesn't improve their customer service soon, they're going to go out of business. And you know what? They deserve it. Don't waste your time or your money on this site. There are plenty of other places to shop online that actually care about their customers and will give you the cashback that you deserve.

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ShopAtHome.com Shopathome Review: Unreliable Cashback Service Raises Trust Issues

because it seems like they are not trustworthy.

Yo, so I tried out shopathome for the first time last year during black friday and I gotta say, I'm not impressed. I was supposed to get some cash back and it said it was gonna be sent on 1/31, but then on 02/02 my account balance was at zero. I checked my paypal account and there was no money from shopathome. I hit up their customer service three times and all I got was some basic response saying they sent the money and I should talk to paypal. But like, they didn't give me any transaction ID or anything, which they should have if they actually sent the money. I talked to paypal and they didn't see anything from shopathome either. So like, what gives? Feels like a scam to me. I've used other cashback sites like ebates and they've been legit. So like, I'd say skip shopathome and go somewhere else if you want to get some cash back.

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ShopAtHome.com Disappointing Experience with Shop at Home's Cash Back Program: Missing Cash Back and Lower Rates

I've been shopping with Shop at Home since 2012, and I have to say, they used to be a great cash back site. However, in the last couple of months, I've been having some issues with missing cash back from Straight Talk. I've tried emailing customer service multiple times, but I still haven't been able to get my cash back. It's really frustrating, especially since Shop at Home used to have a 110% guarantee, which they've now stopped offering.

On top of that, their cash back rates are way lower than what you can get from other sites like Top Cash Back and Befrugal. I mean, if they're going to advertise cash back, they should make sure we actually get it, right? I've been shopping at Straight Talk through Shop at Home for four years now, and it's really disappointing to see them not standing behind their promises.

Honestly, I'm pretty sad about the whole situation. These cash back sites always seem to lure you in with promises of great deals, but once you become a loyal customer, everything changes. In the past, I would have highly recommended Shop at Home, but now I wouldn't recommend them at all. If you're looking for a cash back site, I'd suggest going with Top Cash Back or Befrugal instead. They offer way better cash back rates, and they actually stand behind their advertising.

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ShopAtHome.com Mixed Experience with Shopathome's Customer Service: Missing Cash Back and Check

I recently wrote a review on Sitejabber about Shopathome and I was pleasantly surprised when their customer service reached out to me right away! I had two inquiries, one about missing cash back and the other about a missing check. They responded to both of my inquiries and assured me that they were looking into the missing cash back and that I needed to wait until April 20th for the missing check that was sent on March 30th.

Today is April 20th and I reached out to them again, but unfortunately, I have not received a response yet. I have been a loyal user of Shopathome for almost three years now and I have never had any issues with receiving my checks. Whenever I email their customer service, they always respond back within a day. This is the first time I have had so many problems with them and I am not sure what is going on with their customer representatives.

I even tried calling the phone number that was posted on Sitejabber, but unfortunately, no one picked up the phone. I tried calling at least 10 times, but still no answer. I am a bit disappointed with the lack of response from their customer service, but I am hopeful that they will get back to me soon and resolve the issue.

Overall, I have had a positive experience with Shopathome in the past and I hope that this is just a minor hiccup. I will continue to use their services and I recommend them to others who are looking for cash back opportunities.

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ShopAtHome.com ShopAtHome Review: Beware of Coupon Scams and Hidden Owners

I gotta say, I'm not a fan of ShopAtHome. I mean, who even runs this site? They don't even have the decency to tell us who's behind it all. But from what I've heard, it's probably that Tammy Prochaska lady from Wisconsin. You know, the Coupon Lady. Her husband Marv tried to sue Menards for millions, but he lost. And let me tell you, these two think they're better than everyone else. They're just mean and hateful. I wouldn't do business with them if you paid me.

Sure, Tammy might seem friendly at first, but don't let your guard down. And don't even get me started on Marv. Menards Home Improvements could tell you a thing or two about him. But really, why bother with all these internet coupon scams? You're just making people like Tammy and Marv richer. Why not support your local merchants instead? And don't even get me started on the GMOs, chemicals, and preservatives in most coupon foods. They're killing us, man. Just look at Tammy's backside if you don't believe me.

Overall, I'd say skip ShopAtHome and go local. Don't fall for these coupon scams and don't support big corporations. It's just not worth it.

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7:00 pm EDT

ShopAtHome.com Checks bounced

I cashed a couple checks for shopathome.com and the checks bounced and i got $24 in overdraft fees! I lost $72.16 in shopathome.com checks! I want my $ back. I don't understand why my checks bounced except i looked up shopathome.com customer service to contact someone about my checks and it is now tada.com. Maybe this whole issue is because they changed their name. Anyhoew, i want my money BACK! My email address registered under shopathome.com is: [protected]@aol.com and phone number is [protected]

Desired outcome: I want my money back!

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7:31 pm EDT

ShopAtHome.com Unannounced deactivation and zero out cashback balances

I recently became curious about the balance in all of my cashback accounts including the one with ShopAtHome.com. ShopAtHome.com has not been the highest cashback provider for the online retailers I frequent, so I haven't made a qualified purchase through it for a long while. When I logged in yesterday, I shockingly realized that my account has been zero out and had no idea when the action took place.

I use multiple cashback portals. None of them zero out my dormant account without an advance notice in e-mail. I always got notified before they made further actions. I was always able to cash out in time or resume activities, but ShopAtHome.com did not have the decency to give such notice resulting my lost versus its profit. When I contacted ShopAtHome.com, it responded promptly, which I appreciated. However, the response I got basically states that ShopAtHome.com deactivates dormant accounts in order to keep ShopAtHome.com cost down as a reasonable practice. The representative made no effort in understanding my frustration and told me straight that anything earlier than 6-month ago is archived for him to do anything for me.

I'd hope that ShopAtHome admits its inappropriate practice (specifically, deactivation without notice to its customer) and restores my balances based on the archived records as a courtesy.

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1:24 am EST

ShopAtHome.com never received any money back from shopathome

I never received any money back from Shopathome though I have bought many things through it. So I would never use it again! I don't know why there are so many people love Shopathome. To be honest, A new site : Dealsgo is better than Shopathome! It really send me the gift card after I review the exercise bands (5 set) I bought! And it also shares amount of free promo codes for amazon.

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1:47 am EST

ShopAtHome.com scammers

I have never met anyone who would get their money back from ShopAtHome.
I thought maybe I would be lucky and tried to do what was needed. But I was so wrong thinking I would be an exclusion.
Bought several coupons, used them but got no money. Well, I expected that knowing how many people complained about it. So this company can be called a scammer for taking the money and not keeping their word.

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5:37 am EST

ShopAtHome.com spam

Please, help me to unsubscribe from their service. I don't know how to do it.
They bombarded my inbox with their emails and I can't get rid of them.
I tried to click the link that has to unsubscribe me from their s^*^, but it doesn't work at all. I also called them several times and they told me they removed my email, but it wasn't true. What else can be done to finally get rid of their endless spam?

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12:50 pm EST
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ShopAtHome.com Cashback not credited

I have earned over $ 5, 000 in cash back for the last 7 years, using 6 or 7 different cash back sites, so I know the rules and am always very careful.

Please, be careful too when using ShopAtHome as your cash back platform. I have experienced so many problems with them that I stopped using them as my go-to cash back site. Recently, they refused to credit my account for an order placed on Amazon.com. The reason they gave me makes no sense. The more I tried to explain why, the more they argued with me. I never experience any issue with Ebates.com for instance. I cannot possibly make mistakes only when I use ShopAtHome.

Another problem. I contacted ShopAtHome about cash back not being credited, and the customer service representative who dealt with my case/ticket kept arguing with me, spamming my inbox with more and more emails to make his/her point. I have never seen that before. This is highly unprofessional. So disrespectful!

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2:26 pm EST

ShopAtHome.com ShopAtHome.com are lying scammers

ShopAtHome.com will payout on small purchases and then when you place a big order they will lie and fabricate any excuse to deny legitimate cashback. This happened 2 times. It was not my error, I am not new to cashback sites and I know how they work. They are just lying scammers who pocket your cashback for themselves and refuse to payout. These crooks should be in jail. There are more reliable cashback sites out there.

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5:20 am EDT

ShopAtHome.com Fraud

I used ShopAtHome website a few times and bought something from them, and I received nothing but empty promises. These guys never paid me anything. Do not believe them, they do not provide any cash back even if they say the opposite. ShopAtHome customer service is a real nightmare, spoke to these guys and they were very rude and customer unfriendly. They said that I have to be more patient, but how can I? It is over two months now and still no money! Recently when I called them they just dropped the phone! What a scam!

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4:18 am EDT

ShopAtHome.com Cash back

I do not recommend ShopAtHome to anyone, there are much better sites out there. When I contacted ShopAtHome and asked for a refund they said they don't have a PayPal cash back system so they'll send me a paper check.
Paper check in 21st century... Amazing.
Anyways waited for my check and never received it. First these guys tried to assure me I'll get it any time soon, but then they just stopped replying. Horrible service.

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4:37 pm EDT

ShopAtHome.com Unethical company, scam cash back site

ShopAtHome is the worst cashback site I've used. Supposedly, they will send a check after 3 months of your transactions. The fact is the day before they were supposed to send me a check, they cancelled my account. I accumulated several hundreds of dollars in cashback over a few months, but they wiped everything off without even giving me a notice or explanation. Don't use them! I will file a complaint with bbb.org and strongly suggest that anyone who had the same problem do the same, so everyone knows this is a scam cashback site.

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ShopAtHome
ShopAtHome
Greenwood Village, US
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Jul 13, 2016 12:28 pm EDT

Hello Congzhou, Per our response to ticket 315008 on 7/6/16, your ShopAtHome.com account has been suspended, as a merchant has reported potential problems with multiple purchases in your account. Therefore, in accordance with our terms and conditions, your account has been suspended. For confidentiality purposes, we will not discuss the details of this issue on a review site, but will be happy to respond to ticket 315008 with additional details, once we have more information from the merchant. In the meantime, your account will remain suspended. Belcaro Group is the Parent Company of ShopAtHome.com. Therefore, the BBB has us listed as Belcaro Group, but searchable by ShopAtHome.com.

Thanks,

Jarrod

Overview of ShopAtHome.com complaint handling

ShopAtHome.com reviews first appeared on Complaints Board on Mar 9, 2011. The latest review ShopAtHome Review: Shady Business and Ripoff Tactics - Stay Away! was posted on Jun 15, 2023. The latest complaint 110% guarantee not received was resolved on Jan 30, 2015. ShopAtHome.com has an average consumer rating of 1 stars from 35 reviews. ShopAtHome.com has resolved 3 complaints.
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  1. ShopAtHome.com Contacts

  2. ShopAtHome.com phone numbers
    +1 (800) 315-1995
    +1 (800) 315-1995
    Click up if you have successfully reached ShopAtHome.com by calling +1 (800) 315-1995 phone number 0 0 users reported that they have successfully reached ShopAtHome.com by calling +1 (800) 315-1995 phone number Click down if you have unsuccessfully reached ShopAtHome.com by calling +1 (800) 315-1995 phone number 0 0 users reported that they have UNsuccessfully reached ShopAtHome.com by calling +1 (800) 315-1995 phone number
    +1 (303) 843-0302
    +1 (303) 843-0302
    Click up if you have successfully reached ShopAtHome.com by calling +1 (303) 843-0302 phone number 0 0 users reported that they have successfully reached ShopAtHome.com by calling +1 (303) 843-0302 phone number Click down if you have unsuccessfully reached ShopAtHome.com by calling +1 (303) 843-0302 phone number 0 0 users reported that they have UNsuccessfully reached ShopAtHome.com by calling +1 (303) 843-0302 phone number
  3. ShopAtHome.com address
    7100 East Belleview Avenue, Suite 208, Greenwood Village, Colorado, 80111, United States
  4. ShopAtHome.com social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
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