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Serenata Flowers / damaged flowers

Posted: Feb 13, 2018 by   User 
Complaint Rating:  0 % with 1 votes
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United Kingdom
serenataflowers.com
The roses that I received on the 13th of February 2018 are old and damaged, with petals falling off. Also the petals are already black and damaged. Furthermore, in the pictures attached it can clearly be seen that the delivered roses do not match the picture on the website. This is not the level of quality assured by the website, I'm very disappointed. I would like a refund. Order number: [protected]

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Complaint comments Comments (0) Complaint country United Kingdom Complaint category Flowers Delivery

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Customer Care Service
No. 11, L-Ufficcji, Ground Floor, Misrah 28 ta' Frar 1883
Birkirkara
Malta - BKR1501
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