Dear Save Mart:
I have been a Save Mart shopper ever since Save Mart came to Fresno sometime in the sixties. Your first store was in the Mayfair Shopping Center at First and McKinley.
When I moved to Clovis in 1977 I continued to shop at the above location even though it was miles out of my way.
Then I learned that a new Save Mart was being built in Clovis at Bullard and Minnewawa. WOW! Was I ever happy. I convinced myself that you built it just for me. : )
Your long time beautiful employee by the name of Irene, personally took me to the new store and introduced me to the manager, a young John Kincade.
I was then introduced to the other department managers and from then on, treated like a queen every time I shopped.
To make a long story short, the other day I was talking to a local realtor and he remembered a story I told him about the wonderful customer service I always receive at Save Mart.
We then talked about the store at Bullard and Minnewawa and how neglected it seems to be. I've run in there a couple of times recently to grab something I needed and one of those times I was never smiled at or thanked.
I realize you have contemplated closing that store but it is vital to the eldery neighborhood so I hope you never close it.
My friend and I feel that because it is one of your lower income producing stores that it doesn't get your special attention and if possible, we would like to see that corrected.
Thanks, and best regards,
p.s. Congratulations to Michael Brown. I'll miss him but I've been through so many managers that I'll make friends with the new manager at Herndon and Fowler.
p.s.s. Hi to John Kincade my long time buddy.