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Safestyle UK / Safestyle-Windows.co.uk / front composite door faulty knocker

Newport, Wales, Gwent, United Kingdom Review updated:
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Do NOT buy from this company!
We paid £2000 for a composite front door and the knocker is faulty!
It is very loose & knocks itself in the wind. They came out to "fix" it, & used glue. 2nd time they came out to "fix" it they told us to use bluetac. We were then told all the knockers were the same.
Not great when you live on a windy hill & your front door is in your living room. Now they're not admitting fault and when i asked for a new knocker they said there's nothing more they can do. Absolute disgrace. They sold us something faulty & are not admitting fault.

El
Oct 20, 2018
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Comments

  • Ja
      Oct 28, 2018

    I paid same price, same problem with door knocker. Everything else is great. If only they would listen to customers. I fixed the knocker myself, everything ok now. Great doors but expensive .

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