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Rue21 / what a mess

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My order consisting of 6 items was canceled because one of them was out of stock. And that is the most irritating thing ever. Why did they do it? It would be easier for them to send 5 items and send an unavailable one a little later, but they decided that how they did was better.
What a circus.
Now I have to deal with their stupid representatives who only transfer me to each other because nobody knows how to resolve my problem. When I ask for a refund they say they are (a person I talk to) not responsible for providing information like this, so that's why they transfer me to another one who doesn't know anything either.

Lu
Nov 28, 2017

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