Rhino Engines / very poor service
Prior to ordering an engine I called the sales dept. to get an est. on how long it would take to get the engine. I was told by the salesman, "if I ordered it on a Monday, it would be shipped to me by Friday. The engine was ordered on 8/18/2008, today is 10/08/2008 and no engine has been shipped. I call almost daily and get no help. I did finally get to cancel the order. Now when I call about my money being refunded I am told there is no person I can talk to about when I'll get it back. We get no returned phone calls, no responses to e-mails, and get threatened when I do actually talk to someone.