[Resolved] Reward Zone USA / 1000$ visa
i am still waiting for my 1000$ visa as promised in the meantime i've subscribed to a bunch of things and i'm being charged each month and i still haven't heard from rewardzone usa, this has happened one too many times but this will be the first time i've complained because i really need this with christmas approaching and being a single mom of two i am hoping to give my kids a decent christmas this year, you guys need to keep you word and end of the bargain and just do what's right, i'm just an honest hardworking mom that wants what's owed and i haven't heard a word from your company.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Reward Zone USA Customer Care's Response, Aug 05, 2018
Thank you for contacting RewardZone USA, LLC
We operate marketing and promotional websites that use surveys and user supplied and collected information to match users with advertisers and offers that we believe they’ll be interested in. The sites are promoted with rewards – typically gift cards and merchandise – which users can earn by completing a specified number of offers. These offers typically require a purchase or a subscription to a service. Please be advised that simply completing the survey will NOT qualify you for a reward. As clearly and conspicuously stated on the landing page and in the footer of every page of our sites as well as in our Terms and Conditions, “paid participation” is required.
To qualify for a reward, you must complete the requirements based on the value of the reward. If the reward is $100 value or less (Tier 1 incentive) then you need to complete 1 silver, 1 gold, and 2 platinum offers. If the reward is above $100 value (Tier 2 incentive) then you need to complete 1 silver, 1 gold, and 8 platinum offers. All offers must be completed within 20 days of the first completed offer. Incentives are limited to 1 Incentive of any kind per person and household (persons living at the same residential address) per eligibility period. You and the members of your household must wait 12 months after completing all of the offers required for a Tier 1 Incentive before becoming eligible for another Incentive, and you must wait 24 months after completing all of the offers required for a Tier 2 Incentive before becoming eligible for another Incentive.
Our users have claimed over $3 million in rewards since we started our promotional program a few years ago. We currently award an average of more than $100, 000 in rewards each month!
We only record offers completed in the last 30 days. It can take up to 5 days for offers to record on your status. Please check your incentive status in our system via the link below.
If you have indeed completed the requisite number of offers, please allow 5 days for your credits to register in your Incentive Status. If they have not credited after 5 days, please reach out to our customer service team.
We think our program is both fun and, yes, rewarding! We encourage you to register on one of our sites, answer the survey questions and sign up for the fabulous offers and earn your reward.
For additional information, please refer to our terms and conditions and frequently asked questions: http://contact.rewardzoneusa.com/policies/terms
To check your incentive status to see what offers you've completed, please log onto the member’s area here: http://contact.rewardzoneusa.com/Login.aspx?ReturnUrl=%2fincentivestatus.aspx
To unsubscribe from emails, please visit: http://contact.rewardzoneusa.com/unsub and enter your email address.
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