Please see G. of Terms and Conditions as of 6/10/09. After the Free Trial Period of 15 days (starting when you order, or when they deem the period is over and charge you $87 for that Free Trial bottle) you must cancel every thirty days to avoid being charged for bottle and postage (elsewhere the postage is up to $5.95) which is close to $84 mo.; and by the way, their demo prices won't last forever, it says someplace in the Terms.
I think they run the timer so people won't read the 8 pages of Terms & Conditions, you check the little box so you get your Free Sample. Woops, there is no free sample, but a free trial of the $87 bottle, which your receipt says was "discounted" to "zero" which after 4 days you will pay $87 for!
Also, there are 3 phone numbers (only one listed in Terms & Conditions, use that) which require your entering your credit number AGAIN to cancel. That implies more trust than many people have after being charged $87 for a Free Trial. I called all of them; on one several people answered who could not carry on a conversation (then music); another option was just music (is 866 no. free?). There is one website you can't get on (requires member ID and login password). There is one e-mail that returns your e-mail (that's what happened to me). The point is people are discouraged from cancelling.
And if you don't cancel within 2-4 days after you receive the bottle of 60 tabs, you are locked into G. Terms and Conditions above.
What blows my mind is that with all this GENUINE INTEREST, why would you immediately scam people $87 and entrap them into monthly payments of same with postage until the end of time? Perhaps UltraResveratrol hired the WRONG marketing operation? Or perhaps these tricky devices were all intentional from the start?
The monthly price of the product is too high for people like me. If I were UltraResveratrol, I'd have sent a few pills for a few days as a FREE SAMPLE. I'd have enclosed a sheet with different options, "I'd like to place an order for 1 bottle, 2 bottles and send to my address". Make it like Hewlett Packard and ordering print cartridges. Make the price reasonable (not $87) so I can order one or two bottles if I want on my meager budget whenever I want to or am able to.
If the price is reasonable, some people might WANT to subscribe for the entire year. Since this is America, a lot of people might want to order by carton, or might WANT to order some other product (like Acai Berry) with the Resveratrol. My father had a bad sample experience with Acai Berry. But many people would be repeat customers if they were treated nicely.
But no entrapments, please! Don't make it like the record companies. I stayed with a fine record co. 2 or more years ordering nice CD's until I began receiving CD's I didn't order (which were not the original terms, someone became desperate). Then, sadly, I had to cancel.
There are way too many tricks, here and no one thinking about the customer interest and satisfaction. So by definition it's a scam or a fraud. The interest in this has been mind-boggling. I agree with comments another person made: Why would they mess it up with poor business practices?
When I saw the slip with the 5 other companies, I had to worry that besides a hundred a month from UltraResveratrol ($1200 yr.) I'd have to worry about 5 other co.'s with my credit card no. doing the same thing. If the product is really resveratrol, I don't understand why the marketing team would run a deceitful promotion. Everyone wants it!
The Terms & Conditions are very harsh, since there is really no Free Trial period given. The prices are way too high if you are not earning six figures or a celebrity. On the internet, developing Trust in a company is very important. The Terms & Conditions blow away completely anyone's trust.
I'm glad that Claire had some success in her cancellation and was treated nicely. Also, some people on this board were getting boxes from China, Mid-East and being charged for border postage in So. Florida, perhaps the 5 companies are too inter-mingled.
My feeling is that if this product is real, they need to revamp their marketing strategy and their thinking in terms of offering their customers reasonable options without entrapping them. Let them buy one or two bottles; surely they will be repeat customers if they have reasonably priced options and can trust you. Think Avon (or your favorite cosmetic co.), think Hewlett Packard, or Nordstrom (some of us can't afford to go there) or your favorite store (LL Bean, LandsEnd) in terms of appealing to the customer. The problem is that the way this promotion was handled, it has minimized trust from the consumer.