Calais Naturals LLC reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Calais Naturals LLC
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ADVANCED COLON
This company is a Fraud-after reading the promotion from a local news station I purchased the product-with the assumption it would only cost $1.97 after mail in rebate-WRONG-NO REBATE and had I not cancelled immediately-they would charge me for an additional $99.92 for another month-I believe they are a deceiving company
The complaint has been investigated and resolved to the customer’s satisfaction.
Over charging
I ordered Acai Optimum and Advanced Colon on a "Special Trial" at a cost of $250 per item. I just received my visa statement and was charged $87 CDN for each item. I guess I am not the only person to be duped by these people.
I would NEVER pay $170 for something that has no guarantees. The only reason I did order was because of the special price - bigger fool me.
The complaint has been investigated and resolved to the customer’s satisfaction.
This place is a total scam, sign up for a free trial and get continually billed, even after we cancelled the orders. Now tried to get a RMA to return the crap and they wont give us one...
can you spell rip off
Great! Let me know what you find out. I also have one of each unopened.
I went for the "special" deal and after 2 weeks of taking the products Acai Optimum and Advanced Colon, I broke out in a rash because I am allergic to green tea extract...one of the ingredients in Acai Optimum. I called customer service and recorded the agents name and number and told him what happened. He told me the company will re-deposit all of the $200 back to my checking acount within 5 business days. Meanwhile, I was told if I send the product back they would just throw it out anyway and to keep it. I said "why would I keep a product I am allergic to?" I have 2 bottles of each product and they won't even take back the factory sealed, unopened bottles due to "Health code reasons". If my account isn't credited by Monday, 09/20, I am going to look for an attourney to discuss a class action lawsuit.
Don't wasted your time trying to contact this company. The "customer service" dept. will just tell you they don't take return's or credit your credit card. You need to CLOSE your acct (right away!) .and get your credit card company to file fraud.
Trying to get an email address for Acaioptimum to stop them from taking money from my credit card, There is no email address on any packets or on the internet to contact the company, Has any body got any contacts.
Cheers
also contact your credit card company and or bank to dispute charges.
Company name is: Nutrition Craze Group / The Nutrition Craze Group Ltd. / NTCG / NTR Gmbh / then the product name LLC
per company website:
Returned Products must be sent to the following address:
Nutrition Craze Returns
Summit Warehouse
7102 W. Roosevelt St. No. 100
Phoenix, AZ 85043
Orders inside Canada must be sent to the following address:
Nutrition Craze
c/o Contac Services
460 Admiral Blvd
Mississauga, ON, L5T 3A3
Canada
For orders placed inside the UK & Australia please use:
Nutrition Craze Returns
Herkimer House
Mill Road Industrial Estate
Linlithgow
EH49 7SF
United Kingdom
BBB also links company to Sterling Management Solutions LLC in Arizona at same Arizona address above.
http://www.bbb.org/central-northern-western-arizona/business-reviews/vitamins-and-food-supplements/sterling-management-solutions-llc-in-phoenix-az-1000008416/
contact the Arizona Attorney General's Office, the Canadian Competition Bureau and the United Kingdom Metropolitan Police for further assistance:
Arizona Attorney General’s Office
1275 West Washington Street
Phoenix, AZ 85007
Phone: [protected]
Website: http://www.azag.gov/
Canadian Competition Bureau
50 Victoria Street
Gatineau, Quebec K1A 0C9
CANADA
Telephone: [protected]
Fax: [protected]
Website: http://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/home
UK Metropolitan Police scams, fraud calls, letter sand emails with less then 1 million pounds ($2 million) involved.
http://www.met.police.uk/ Then click CONTACT US on the blue menue on the left side of the page.
More than 1 million pounds involved contact:
Serious Fraud Office
Elm House
10-16 Elm Street
London WC1X 0BJ
UNITED KINGDOM
Tel: [protected]/7190
Fax: [protected]
Email: public.enquiries@sfo.gsi.gov.uk
Website: http://www.sfo.gov.uk/
per company website:
Returned Products must be sent to the following address:
Nutrition Craze Returns
Summit Warehouse
7102 W. Roosevelt St. No. 100
Phoenix, AZ 85043
Orders inside Canada must be sent to the following address:
Nutrition Craze
c/o Contac Services
460 Admiral Blvd
Mississauga, ON, L5T 3A3
Canada
For orders placed inside the UK & Australia please use:
Nutrition Craze Returns
Herkimer House
Mill Road Industrial Estate
Linlithgow
EH49 7SF
United Kingdom
BBB also links company to Sterling Management Solutions LLC in Arizona at same Arizona address above.
http://www.bbb.org/central-northern-western-arizona/business-reviews/vitamins-and-food-supplements/sterling-management-solutions-llc-in-phoenix-az-1000008416/
I went to my bank and they had me close my acct. and the bank was going to file a fraud
claim against this company and try to get my money back. Maybe your bank or credit card
company can do the same?
I also got taken by this company..I ordered the "free trial" and received two bottles of the stuff...I called the company to find out that "free" was costing me 99.00 a bottle. told them that I did not want two hundred dollars of a product that I don't even know if it works...I wanted to mail the bottles back and they said that they do not take orders back...that I did not read the small print and that the "free trial" offer had expired..well it hadn't expired when I ordered the free trial.. I want to know what can be done to get my money back...but this company is a rip, there is no doubt about that...
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so are they shut down, or am i going to continue getting product AND charged for it? how do i get off their mailing list and protect my banking info?