About 6 months after I had replacement windows installed, I noticed the caulk across the bottom of the windows was turning brown. I called the owner to come out and look. It was always too late for her to come, she was on the other side of town, etc. Finally, I told her it made no difference how late as I have outside lights. She came after dark, ask for a cloth and cleaner and
tried to scrub it. Couldn't, then held her hands up, brought them down and asked if I knew dirt came DOWN. She said she "just got a bad batch of caulk." Bottom line, it was supposed to have clear silicon. This even can be seen from the street. I paid a healthy price (more than most companies) and she refuses to do anything. I can't even get her to call back.
Anybody thinking of using Mid-South Exteriors, email me and I will give you my address to look at my windows. I do not have the money to clean and redo.
I make very little money and was doing this to try to stay in my house. If anyone can help, please let me know.