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Redbubble / #[protected]

1 Canada Review updated:

Firstly, I have been more than happy with all my previous Redbubble purchases, shipping, etc

I just received a poster for the movie Midnight In Paris. As with many previous orders, I ordered a MEDIUM size poster.

Imagine my surprise when I received the poster with small size image, and BORDER OF 3" ON EACH SIDE and 2" TOP & BOTTOM.

I am not spending any time/effort in returning the item, nor do I want a credit to Redbubble, who I will not use again.

I expect a check to be issued for the $35 (w/o) shipping to:

Sandy Foster
487 Plains Rd
Toronto, ON
Canada
M4C 2Y7

  • Updated by FFO, Oct 02, 2018

    please see above

Ff
Oct 2, 2018
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Comments

  • Jo
      20th of Feb, 2019

    I have recently had the same problem with Redbubble. I purchased two prints of the same image in different sizes. The med. was listed as being 12"x17" - but what I received is a 12"x15" of actual image with a 1" useless white border on either side accounting for the remaining two inches. The Lg. has been listed as 16"x22.6" and what I got is 16"x20" with nearly 1 1/2 inches of plain white border on either side. This is not only a gross misrepresentation of the actual measurements of the artwork - but where am I supposed to find frames for such oddball sizes of the
    "useable" image that's left after this random white border nonsense. I dealt with a few gals via email at Redbubble in an attempt to describe what I believe to be a simple and justified complaint about the false measurements of the two pieces - but pretty much to no avail. Now Redbubble wants me to send pictures of what I received because none of their images are supposed to come with "borders". Really? - now I have to send them photos? Maybe try actually looking at what you're selling on your site to begin with BEFORE you sell it.

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