RareDVDs.tv / RareDVDs.tv how to get your money back!
Hi. So glad the sharing of opinions online can help people avoid bad experiences with criminals like RareDVDs.tv. My story is very similar to the ones below - I was seduced by the chance to purchase the complete region-free DVD set of the television show Ally McBeal. This great show seems fated never to be released in the US due to the prohibitive cost to the company of keeping the original music tracks embedded in the episodes. For some reason, this does not present an obstacle to releasing the DVDs in other countries all over the world. An entire little shady industry has sprung up to put Ally McBeal DVDs into American hands. Unfortunately, many sellers are also scammers. My recommendation to you is not to be tempted to go through dicey-looking websites like RareDVDs.tv and others, but instead to purchase through Amazon.com or Amazon.com UK, which provide a layer of protection from these scammers - even Ebay cannot do this--and to help ensure that you actually receive a quality product. But first I had to go through a 3-week trial with these jerks because their price was lower. Here's what happened. I placed my order on 12/28/07. Order did not post to credit card until 1/04/07. Started emailing the company on 1/15/07. I did get responses, but they just kept thanking me for my patience. When they claimed that my order had shipped, I demanded a tracking number. I was asked to wait for 2 more days for a tracking number. I said "If you shipped it, why do I have to wait for a tracking number???" They gave me a tracking number for a package received by CanadaPost in Quebec. When I tracked the package, the website simply told me that it had been received, but was unable to confirm that the package ID number was actually a package from RareDVDs addressed to me. Bottom line, I called my credit card company and YOU CAN GET YOUR MONEY BACK IF YOU CAN DEMONSTRATE THAT RARE.DVDs HAS MISSED ALL OF THE DEADLINES FOR PROCESSING ORDERS THAT THEY ADVERTISE ON THEIR WEBSITE. A company called "IP-Supreme Sales" that is based in the Bahamas is responsible for charging your credit card. This company seems to exist only to defend RareDVDs.tv and other companies which sell on-line memberships to porn sites against customer complaints. It is their full-time job to prevent you from getting your money back. YOUR CREDIT CARD COMPANY JUST TAKES THE MONEY RIGHT BACK FROM THESE CRIMINALS, in just a few keystrokes and a 5-minute telephone call. Don't let RareDvds.tv get away with a $150 or more of your money. Just call your credit card company. Those DVDs are never going to arrive. If they do, and they are damaged or of terrible quality, RareDVDs/IP Supreme Sales requires you to process the return within 5 days of receiving the goods or they won't refund your money. As all of these Epinion posts demonstrate, getting a hold of ANY representative of those companies is either extremely difficult or impossible. Don't be parted from your money! Have the satisfaction of thwarting these jerks. In the course of one day (1/25/07), RareDVDs.tv has morphed into a new site, called EmpiricalFilm.tv and jacked up their prices by $70 per DVD set! Beware - they are still the same lame-o crooks as they were yesterday.