RageOnlate order and poor customer service

Keep getting same bs reply from customer service. Order is already late and theyre guaranteeing Xmas delivery by placing an order within the 10th of December. I've placed mine and got it confirmed the 28th of November and still no further updates. I thought I'd be safe ordering almost a month before Xmas, but at this rate it looks like people are going without presents. All of their guarantees and deadlines are lies... If there isn't swift resolution I will call for a refund, this is 2018 and customer service/satisfaction should be key.

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