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Protection One / Service Contracts and poor customer service

United States Review updated:
5
I have the exact same complaint that John Smith wrote about earlier. How this company can continue to treat customers like this in today's economy and survive is beyond me.

This is the quote from Smith earlier and it right on. Buyer beware.

Protection One is the greatest band of thieves to walk the earth. One of their greatest scams is to say you have to cancel via letter. They "accept" a verbal cancellation (calling an 800 number from your own home phone, they get your number even if it is blocked, you give your password, you state your intent, so they damn well know it's you and what you want to do), but then they don't tell you that you need to do it in writing, according to them. So they try to rip you off for another month or two's billing, which you don't find out about until they bill you
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Gr
  2nd of Mar, 2009
Agree Disagree 0 Votes
I am having the same problesm with Protection One. They are not an honroable company.
Tg
  2nd of Mar, 2009
Agree Disagree 0 Votes
We bought the alarm system in 1989. A friend went into the business and for the same price we decided to switch. We were told that our contract renewed automatically in January (we never heard from them) and we would owe an early cancellation fee of $100. 20 years and I owe a cancellaiton fee?
Ob
  8th of Mar, 2010
Agree Disagree 0 Votes
PROTECTION ONE IS THE BIGEST RIP OFF EVERY, DO NOT ALLOW THEM TO MONITOR YOU HOME. I WAS WITH THEM FOR 10 YEARS AND THEY SCREWED ME FOR 2 MORE MONTHS AFTER I REQUESTED MY SERVICE BE TURNED OFF. PLEASE PLEASE BUYER BE WARE

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Protection 1 Logo Protection 1
Customer Service
Overall Satisfaction Rating

38 Reviews
1501 Yamato Road
Boca Raton
FL
United States - 33431-0835
+1 844 536 9992
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