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953xl yellow
This is supposed to replace the F6U10A in the HP printer HP Office Jet Pro 8710 - whose cartridge states "Replace with 953 or 953XL". I cannot get it to accept your yellow cartridge above. I have downloaded from your website the article 'Incompatible, Not Recognised, and general errors' and have tried the switching off loading switching on procedure several times without getting the printer to accept this cartridge. What do I do now please?
6 weeks and no refund!!!
On the 10th May Printerinks received my return for a misled advert which they admitted.
I have chased several times but they say it can take unto 30 days for a refund !
That's outrageous!
6 weeks later I chased again as still no payment and promised it would be resolved today !
I called back at 5pm today and they have still done nothing about it.
They have promised tomorrow ! I have given them until Midday.
WARNING TO ALL - AVOID THIS COMPANY AT YOUR PERIL!
YOU HAVE BEEN WARNED
No refund made
Ordered cartridges which Printerinks delivered to the wrong address and were returned to them. They refused to send them out again to the right addres without extra postage so I asked for a refund.
It's 45 days now and despite me having email receipts of them reading my emails and two emails from them saying refunds are being made I am still waiting.
I intend to take out a writ in the Small Claims Court.
Reading all these other complaints I just wonder how they are allowed to continue in business.
Is PrinterInks.com legit?
PrinterInks.com earns 37% level of Trustworthiness
Moderate Trust Alert: Complaints board rates PrinterInks.com at 37%. Read reviews and beware of negative issues before engaging.
PrinterInks.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website associated with PrinterInks.com sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for PrinterInks.com. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- A long registered date for printerinks.com can be seen as a positive aspect for PrinterInks.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
- The age of PrinterInks.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
- Printerinks.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- PrinterInks.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
- Several positive reviews for PrinterInks.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
- We looked up PrinterInks.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
NO GOODS - NO REFUND
I ordered a printer at 15.30 on 11th September. (Their web site states orders placed before 17.30 will receive free next day delivery). I receive an email from the Account Manager at 16.35 telling me that my order is placed on priority delivery. (all seems good). No delivery the next day, so I just assumed it would arrive on the following Monday. Again no delivery on Monday, or even Tuesday, so I decide to ring Printerinks.com and enquire where my printer is? I spoke to 3 different members of staff who all took my details and promised to call me back with an answer. I HAD NO RESPONSE FROM ANY OF THEM!
I had to ring Printerinks.com yet again on Thursday 18th September (a week after I placed my order) to try to find out where my order is. I explained my situation and was told by a member of staff named John that my order had been cancelled due to the printer being discontinued. Why wasn't I told about this earlier? I was told that my payment would be refunded to my debit card, and that this would take upto 3 working days. I explained that this is very inconvenient, as I have to now purchase the printer from another company. John promised to email me the next day regarding my refund...however...I received no email or call the next day. (no surprise there)! Fast forward 3 working days later and I check my account on the 24th September. NO REFUND!
I leave it another 24 hours...STILL NO REFUND! so I decide to give the company yet another call today (25th September - 14 days after I placed my order). I get through to John (who apparently isn't the same John that I spoke to last week) and he says he will speak to the department and ring me back. Quite a few hours later, I receive a call back from John who tells me that my refund HAS NOT been processed and to expect it in the middle of next week. I asked why it hasn't been processed and explained the troubles I have had so far with the company and my order...his response to this was "What do you want me to do"? I told him I would like to speak to somebody higher up in the company. He told me to send him an email and he would pass it on to the Manager. (yes, of course he will)! I asked for the name of the Manager so that I could contact them but he point blank refused to give me a name or a telephone number for anybody in authority. What's that all about? Is there actually anybody of authority within this shambles of a company? In over 20 years in the printing industry, I have never come across a company with such incompetence and total lack of customer service. I would STRONGLY advise anybody thinking of doing business with Printerinks.com to AVOID them at all costs!
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchased 2 cartridges for my printer. They arrived and my printer would not recognise them as being installed. Contacted the company and they gave some basic help but when these suggestions did not work they simply stopped replying to my emails. I ceratinly won't be using them again! Their claims of exceptional customer service should be traeted with caution. £25 down the pan!
Fraudulent is how i would describe this company they take your money from your card without any intention of sending you the goods i ordered three ink cartridges on 28th sept 09 its now 13th oct 09 and iv'e just asked for a refund after promises that the goods were being sent more than once i am hoping to get my money back but i won't be holding my breath.
We have purchased Epson Compatible multiple colour cartridges for our Epson printers. The cartridges are mostly faulty or empty so over £100 wasted. Do not touch this company!
I paid for an ink cartridge (HP 363) which arrived with hardly any ink in it. Emails requesting a replacement cartridge have met with no response. The phone (expensive mobile) is not answered.
This company should not be in business. Still waiting a month to get printer cartridges. Cant contact them by phone or email.
Avoid at all costs.
This firm cashed my cheque but despite emailing them several times - they only answered the first email to say the cartridge was now on its way- I have not received the cartridge.
Hi there, please include your order # so that this can be identified and Printerinks can assist you.
No delivery & refund refusal
On 02/10/201 I ordered some ink over the internet with Printerinks.com. I had an e-mail the following day stating that it had been despatched. By 11/10/2012 still no order had arrived. I contacted them using the on line contact form and had no reply. I phoned their 0845 number and was put on hold stating that no manager was available and they would call me back. I chased it up again today. I was given the same response by the sales person on the phone stating that their manager was in a meeting. I finally spoke to a 'manager' after refusing to terminate the conversation and stating that I would wait. I was told that I couldn't have a refund until 30 days after the order had been delivered. I asked for a written reply confirming that I would have a refund. The manager stated that he would reply within 5 minutes but still nothing has been sent. There are so many poor reviews on the internet, I wished I had read them before placing an order with them. It seems as though they are holding onto the money as long as possible in order that I will give up trying to get a refund. I'm not convinced I will get any money back. The company seems a fraud.
Apalling customer service. Hours on the phone being held. Three phone calls and three em's (not replied to).Three promises of a refund, for their mistake, not honoured in almost one month. Promise of a manager's phone call - at a precise time and day - guess what - no call! Endless excuses - 'no managers in today' ... 'having a new system installed' ...'can't understand the delay in refunding your money' ...'it will be in your account in thre days (several times this was mentioned!) ... one month later and I'm still trying!
Can you believe it is a recession and companies are vying for business? and finally the music on hold is enough to make you want to top yourself! Never order anything from this company ...
I agree entirely about printerinks in Ruislip.
I am still waiting my refund.
Compatible cartridges
I bought a complete set of 'compatible' cartridges for my Canon Pixma printer. As soon as I installed two of them the printer reported no ink. Eventually it accepted them, and then print was hopeless; lines and scores across the page. I complained and after waiting 10 days after sending the two cartidges back, I received replacements, only they were for the wrong model. Sent those back and got replacements eventually and one fitted, the other was again the wrong one. Printer reporting jets clogged and cleaning failed to solve it, but did waste a lot of ink. After six weeks without a printer I am still waiting for a resolution, cartidges sent back and having asked me what I expected, I said genuine Canon cartidges would be the least I'd expect after this time wasted, and if they didn't sort out the printer problems I would be looking for redress. I have now bought another printer at my own expense as I need it for work. Customer service is dire. Every response is as if from a position of ignorance 'What can we do to help?' each time the history of the complaint has to be repeated. Every communication has an apology, but fails to do anything about it. Appalling company to deal with, wish I had checked here first.
The complaint has been investigated and resolved to the customer’s satisfaction.
Ink cartridges
I Purchased a mixture of black and coloured cartridges from this company.Fitted four, which wouldn't work.Printer showing cartridges empty and nothing I did would make them work.Fitted another four, same again.Fitted another four and these worked, but only for a few days during which time very little printing was carried out.Fitted another four and once again nothing I did would make them work.Telephone calls and emails are not responded to.I would like to assume that this company have bought and sold these goods in good faith, but were that the case, then they would respond better to their many hundreds of dissatisfied customers.I advise anyone else to not purchase goods from this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
NO REFUND ON FAULTY GOODS
Recently ordered 2 black and 1coloured Dell cartridge costing £31.90 total. Arrived quickly&safely. Neither black ones worked, my printer gave a message telling me my ink levels were low and on reserve tank. Clearly no ink in them when I tried to print a photo. Rang them and was told to take cartridges out wipe them, shake them and reinsert. Still wouldn't work. Asked for a refund and told NO, but I could send them back at my expense and may get a part refund in form of a credit note. Apparently this is because I was sent some FREE paper, so My£31.90 is divided By 4 (3 cartridges & 1 free paper). this is then X by 2 faulty cartridges and the unopened one carries a restocking fee of 15% so my total credit note would be £22.72. Including the return postage my total loss is £11.67. THIS IS A SCAM, THEY SHOULD NOT BE TRADING AND NEED TO BE REPORTED TO TRADING STANDARDS. I have found a freephone number that they always answer [protected].
I returned inks for my printer Epson R2880 because of poor quaity. This cost me £244 and I have saked you for a refund.
The order number2772035. You sent me 51 inks. The first ink I change was the black and the restultant photograph was poor quality.
So I returned the other fifty inks. I have proof of posting and intent going to solicitors if this matter is not dealt with. My email addess
Is jrh17@ymail.com. My telephone number is [protected]
John Hodges
Undelivered product
I purchased a toner from printerinks.com. After about 12 days the product arrived much later than promised. However, the wrong product arrived. I emailed them to let them know and they asked me to return the product along with a letter detailing the action I would like taken. I returned the product requesting the correct product, a refund for postage costs incurred by me and a refund of the balance.
I have proof of postage and a tracking number but prinkerinks claim that the return never arrived. I have emailed printerinks 6 times but only ever got one reply which was 10 days ago.
DO NOT BUY FROM PRINTERINKS. Any advice on how I can get a refund from this product? I paid through paypal.
The complaint has been investigated and resolved to the customer’s satisfaction.
No Communication - Failure to cancel order
Ordered from Printerinks.com Samsung laser toner. After 4 days no item arrived. Checked online only to find item still shown as an order. Then found out ONLY AFTER CAREFUL checking that there is no stock. Stock levels are not shown at order placement. Emailed and called several times to cancel order as these items are in stock elsewhere and as a business we cannot wait for stock to arrive. No emails back only automated response and no one will take calls.
Called today Friday at 5.33pm (again for the third time) UK time only to find answer phone message saying call back in our usual business hours which are 9am to 6pm...Still 25 mins before they close and according to them they are already shut!
I will never purchase from them again and hope that everyone picks this up and avoids this company!.
Next stage is a call to our credit card company to rasie a complaint and get our funds back.
The complaint has been investigated and resolved to the customer’s satisfaction.
I wish I had read the above complaint before ordering samsung laser toner from Printerinks.com. Even after the non-delivery and the email from them explaining that they were out of stock... the item STILL appears on their website as "in stock" and they will quite happily take your money for an item they cannot deliver. I had to raise a dispute via PayPal to get my refund.
Surely there is a law against misleading people into sending you money for goods you cannot supply. It's not like they're based in mainland China... Spread the word, people! Printerinks are operating a scam.
goods not received
Order placed 18th Jan, £25.06 taken 19th Jan. Waited 30 minutes on telephone then gave up. I have sent at least 6 emails but have had only 1 reply which said out of stock. I have repeatedly asked for a refund. I have today written to the managing director but I doubt that I will get a reply.
DO NOT USE THIS FIRM
The complaint has been investigated and resolved to the customer’s satisfaction.
will they ever deliver my inks waiting ten days
Undelivered catridge and not picking or answering the calls
Printerinks.com is a scam website!
I purchased a sony catridge from Printerinks.com on 1 January 2017 and the delivery had not been made by 29 January 2017 having paid by paypal. I have emailed Printerinks.com 5 times and received no reply. I have also called the number provided on the website and but no one picks my call other than an automated message saying their representatives are busy. I am tired of waiting and I am beginning to think this is a scam of a website. Those buying catridges from Printerinks.com please be warned you may never receive your order! Be careful.
I am hoping Paypal will refund my money back!
The complaint has been investigated and resolved to the customer’s satisfaction.
DO NOT DEAL WITH THIS COMPANY. THEY (EVENTUALLY) SUPPLIED PRINTER CARTRIDGES WHICH FAILED TO WORK.
AFTER LENGTHY E MAIL CORRESPONDENCE ( DONT EVEN BOTHER WITH THE UNAVAILABLE "HELP" LINE) AND RETURNING GOODS AT MY EXPENSE THEY REFUSED A REFUND OFFERING ONLY A CREDIT NOTE FOR MORE DUFF STUFF DESPITE SUPPLYING GOODS NOT FIT FOR PURPOSE.
I intend to take them to the small claims court, has anybody else experience of this route?
I have paid for an ink cartridge HP on April 10th 2017 and just like Jkaburu002 I haven't received the order. No-one answers emails and automated messages just keep you waiting. I wish I'd looked on this site before placing the order.
This is a scam - taking money and no goods. Beware !
Purchase not delivered
Printer cartridges ordered on 20 July 2008. Company email sent on 22 July stating ink out of stock, and if it wasn't in stock in 7 days, I would be contacted with options. I emailed on 29 July requesting likely delivery date, no response received by today, 4th August. Order tracking facility on the website only gives me the option of ordering more - hah! Phoned today and advised that supplier had let them down, stock expected in 2 days, I should receive in 3 - 7 days. Payment has been taken from my credit card, which is against Card Scheme Rules, since payment should only be taken when goods are despatched. If anyone else uses this company, suggest payment by credit card only.
Update to my complaint - today, Wednesday 6th August, I received my order by recorded / signed for delivery. Maybe they got stock earlier than expected or maybe I got existing stock because I complained, I don't know. The delivery has certainly cost them more than normal, which could be regarded as good customer service. Incidentally, the package tracking service on the website still doesn't work.
I placed an order with Printerinks.com online for black and colour cartridges on 12 Jan 2010 value c£180. Nothing on the website advised of stock level and the money was taken from my credit card within a couple of days.
After a fortnight, I still had not received my order and rang to chase. I was advised they were waiting a delivery within a few days. The operator also admitted they had no stock at the time I had placed my order. The operator arranged for the black cartridges to be despatched and that teh colour cartridges would follow i a few days.
After a further two weeks the colour cartridges still had not arrived and I rang and was again advised they were still awaiting delivery.
I have since rung on several occassions to chase my order which despite several promises of delivey by a definite date, is still outstanding. During a call on 26 Feb 2010 the company representative acknowledged that they were operating in breach of the Distance Selling regulations. He advised me they had now received the delivery and that my order had already been despatched, which I would receive within a couple of days. They could not guarantee the date I would receive the order as that was dependant on Royal Mail. I did ask, given the time that had elapsed since my original order, why they had not used a courier or a guaranteed next day service!.
However depsite this assurance that my order had been desptached, I am still as at 5 March 2010, waiting for my order
I have bought more than once from this company for my Canon Pixma, and I have had nothing but trouble, the latest being that I could not print black, despite both small and large cartridges being full. Deep clean, wast 1/4 cartridge, still no result. Replace with Canon product - works fine. Never again will I buy these dodgy knock-offs.
I ordered and payed for lexmark cartidges on 9/02/ 2010. I received an e-mail 16/02/2010 saying sorry for the delay in sending my order, due to low stock. I sent 1st message asking where my order was on 1/03 2010 then 2nd message on 3/03/2010. Still did not receive a reply. Rang their phone number numerous times, nobody answered. Stay well clear PRINTERINKS.COM are a waste of money and time.
I emailed a query re how quickly cartridges could be delivered (as I had run out of ink and needed cartridges urgently) and was told next day so I ordered 17 ink cartridges on 25 May, after 3 emails still no cartridges and no reply to my emails. Checked my past orders online and they have disappeared! Just like my mondy which was removed from my bank account on the day I ordered.
i agree with above, i have had long and very slow correspondence over replacement cartridges which just did not work. after returning them at my expense the have finally offered a "disocunt" on my next order.
I SHALL NOT BE SENDING ANY MORE MONEY TO THIS HOPELESS OUTFIT.
I AM INTENDING TO TAKE ACTION IN THE SMALL CLAIMS COURT. ANYONE ELSE HAD ANY LUCK WITH THIS?
Have to agree. Ordered toner on 22/2/10 still had not received by 18/03/09 despite being told they had been posted 1st class (not signed for). If you want to phone and complain stand by to have plenty of time available. Yesterday it took 39 minutes for someone to answer. Today I am calling them back as they promised to send them by courier for delivery today. It's 3.40pm and they haven't arrived so called them again. 24 minutes this time. Sudhir answered again - I think he's the only one picking up the phone - I felt sorry for the guy as he sounded like he'd had a hell of a bad day. He said they were only sent this morning and gave me a tracking number which did not work. Luckily ordered by credit card so will dispute if they don't arrive on Monday.
I would be happy to assist, please provide your order #
I never bought anything, but was informed by someone that I had been duped
by someone in the pay of this company. So I will add my story to this list.
I had written an introduction to html page on the web. One day, I received an innocent looking
email from a certain Crystal (crystal@studentsandteachers.org),
saying one of my links was broken, and I should
put a link to a more up-to-date link at
www.printerinks.com/html-examples-and-aids.html
This site has some pretty basic information on html. So I decided to put a link
from my page to the above link
Apparently, printerinks.com had paid people at studentsandteachers.org to
reach out to people like me, to create lots of links to their website.
Recently, I was informed of this scam by another unsolicited email from "Brent" who saw my
webpage which credited "crystal@studentsandteachers.com".
According to Brent, studentsandteachers.org has the DNS of
ns2.eleganthost.com
ns1.eleganthost.com
which supports
http://www.thewebbrains.com/link-building.htm
Brent included copies of several emails he found on the web, which I reproduce below.
Although I had deleted my original email from Crystal, I recalled that I did receive something
that looked very similar to one of these:
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
from crystal@studentsandteachers.org
to ritnosotro@gmail.com
date Mon, Feb 15, 2010 at 9:05 AM
subject Nonfunctional link on http://www.hyperhistory.net/apwh/bios/b2drake-francis.htm
Hi!
Hope I'm not bothering you, I'm Crystal, a teaching assistant for an education professor. I've been doing some research online for an upcoming class, and your page was very helpful. Thanks so much!
I noticed that on your page (http://www.hyperhistory.net/apwh/bios/b2drake-francis.htm) you have a broken link http://www.mcn.org/2/oseeler/voy.htm and I thought I would offer a possible replacement: http://www.uscollegesearch.org/educating/great-explorers-sir-francis-drake.html
It has some great information about the life and explorations of Sir Francis Drake. I found it to be a great resource during my research, and it would be a great fix to your broken link. I've added it to my bookmarks, along with your site :)
Just thought I'd let you know :)
Take Care,
Crystal
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
Amy Coleman
Re: I found a broken link on your page: http://web.mit.edu/~netbsd/src/lib/libc/time/tz-link.htm
daemon@ATHENA.MIT.EDU (Gwillim Law)
Mon Sep 21 19:19:39 2009
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
From: caitlin@studentsandteachers.org
[mailto:caitlin@studentsandteachers.org]
Sent: Monday, September 21, 2009 11:51
To: tz@lecserver.nci.nih.gov
Subject: I found a broken link on your page:
http://web.mit.edu/~netbsd/src/lib/libc/time/tz-link.htm
I found a broken link on your page
Hi,
I'm sorry to bother you, but my name is Caitlin Walters and I'm a
Geography Teacher in a small school in New England. While I was doing some
research in preparing a lesson plan, I noticed that on this
page...http://web.mit.edu/~netbsd/src/lib/libc/time/tz-link.htm, you have a
link to http://www.phys.uu.nl/~vgent/idl/idl.htm. I don't think that page
exists any longer, or maybe the site was down when I tried it.
In my research I found this
page...http://www.watch-inc.com/articles/historyoftheinternational.html,
which has some very good resources and information on the international date
line. I think it could make a good addition, or replacement of the link
that didn't work, for your page.
Caitlin Walters
X-Barracuda-Envelope-From: RLAW@nc.rr.com
From: "Gwillim Law"
To: ,
Cc:
Date: Mon, 21 Sep 2009 19:18:45 -0400
[REPLY]
To Ms. Walters,
When I tried the link a few minutes ago, it was working. However, we're
always glad to check out any potential errors.
To the SIPB NetBST dev team:
The page cited in the subject line seems to be under your control. This page
is an outdated version of Paul Eggert's definitive page describing the Olson
tz database, which is at http://www.twinsun.com/tz/tz-link.htm. Your page is
version 7.42; his page is currently version 8.15. My link checker found
eleven dead links on your page, and only three on Mr. Eggert's. I suggest
that you link to Mr. Eggert's page, which is well maintained, instead of
presenting an obsolete version that may be a disservice to some of your
users.
Yours, Gwillim Law
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
My name is Amy Coleman. I am a student from Central New York. I am doing some research on domestic violence against males for a Sociology course I am taking. I found your page to be very helpful, thanks so much.
I noticed you link to: http://www.safe4all.org/essays/2page.html. Thank you for the great recommendation, it had a lot of helpful information domestic violence against men.
Because your site has been so helpful in my research, allow me to return the favor by suggesting another page I found in my research that you may find interesting: http://www.datehookup.com/content-men-and-domestic-violence.htm.
Despite the funny URL, this article has some great information on men and domestic abuse and it has been very helpful in my research. I think it would make a great addition to your page!
Thank you for your time and your resource!
Have a great day!
Amy Coleman
amyc at studentsandteachers.org
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
Re: I found a broken link on http://www.stanmorgan.com/indexbad.htm
From: Liam Quin
Date: Fri, 2 Oct 2009 19:17:54 -0400
To: alice@studentsandteachers.org
Cc: site-comments@w3.org
Message-ID:
On Fri, Oct 02, 2009 at 01:40:53PM -0500, alice@studentsandteachers.org wrote:
>
> I came across your site today while doing some research on XML for one of my
> computer science classes. You provide some really great resources, but I
> noticed that on your page http://www.stanmorgan.com/indexbad.htm you link to
> http://www.sciam.com/1999/0599issue/0599bosak.html, but that is a broken link
> (doesn't look like that page exists anymore). I also found this page in my
> research which could be a good replacement if you just wanted to change the
> link :) http://www.meetingtomorrow.com/cms-category/learning-xml
http://www.stanmorgan.com/indexbad.htm is an unauthorized copy of
a page I edited years ago, and I cannot change it.
Liam
--
Liam Quin, W3C XML Activity Lead, http://www.w3.org/People/Quin/
http://www.holoweb.net/~liam/ * http://www.fromoldbooks.org/
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
On 2nd Feb I ordered a special offer from printerinks.com of 2 black cartridge, 1 colour and a free pack of paper. The order confirmation arrived but no cartridges. I have e mailed and tried to phone but have had no luck. I checked my credit card account and they took payment on the day I placed the order which has to be illegal. So ten days in and still waiting. Do not use this company. I have used Ink Factory before and they provided an efficient service.
I ordered two cartridges Tuesday Febuary 2nd on line. I paid for next day delivery. Two days later the cartridges had not arrived. When I called to complain I had to wait for ages even though the recorded message said the wait would be '0 minutes' ! The woman I sopke to was not at all appologetic, nor did she offer to send them at a discount, she just informed me they would go in the post tonight! What rubbish. I paid an extra £4 for OVERNIGHT DELIVERY! I asked for a refund. I hope I do not have to chase that! Do not use this company.
Fraudulent company!
I ordered $50 worth of ink cartridges on their website after price checking several other sites. They were competitive and offered free shipping over $50 so I placed my order. Within 2 days my card was charged the full amount and then I received an email saying the product was backordered and I would be notified as soon as the shipment left the building. It has been 2 weeks and I have been calling and emailing them with no luck. The phone keeps ringing with no answer and the other number has been disconnected. All of my emails come back undeliverable. I had my bank stop payment and they are now investigating with authorities.
DO NOT PLACE AN ORDER WITH CLICKINKS.COM.
Hello I placed an order as well from Click inks about three months ago. I did receive my ink but when it came they sent me the old model ink for my HP printer which I could not use. So I called them and they told me that my jnk was also on back order which it will take another three months to get the replacement ink. I'm never going to order from them ever again! Please take my advice, do not order from this company!
Overview of PrinterInks.com complaint handling
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PrinterInks.com contacts
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PrinterInks.com emailscontactus@clickinks.com99%Confidence score: 99%support
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PrinterInks.com addressUnit 5 Stonefield Way, Ruislip, Middlesex, London, HA40JS, United Kingdom
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