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Prima Seal / Fraud business practices!

1 United States

In October 2006, I ordered 9 WINDOWS from Prima Seal & had them installed. The installation was near flawless. In May of this year I ordered 10 WINDOWS, plus VINYL SIDING from Ken Alderfer & gave $5,375 as a DEPOSIT. I was given the 3-4 week ordering time, which they adhered to in October. Needless to say, I began getting the run around from Brad Scott with the already used excuses of PHONE TROUBLES, SICKNESS, TIED UP ON ANOTHER JOB. At this point, he's run out of excuses & doesn't even pick-up the phone. I've spoken to "Stuttering Ken" (or whatever that speach impediment is) 2x & was told he had no involvement with scheduling, but he'd be sure to contact the office for someone. No one contacted me & Ken now doesn't pick-up the phone. As of now I'm on a campaign of contacting Ken everyday & night - does anyone else want to join? Also, my wife is contacting "7 On Your Side" to see if they'll pick-up the story.

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