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postoffice.co.za / non delivery of mail

Apr 23, 2015
0% 1
Contact information:
580 american Avenue
King of Prussia
Phone: 2153852590
a registered mail was sent to me from germiston south africa. The post office staff adresed it wrongly to russia instead of usa. We were told the mail will arrive after 10 days. Tracking it after 10 days, package shows its stil, in sa but addresed to russia. I called and held for a very longtime but finally spoke to a lady who said she was going to change address. Tracking it 2days later still shows the same wrong address. I called and spoke to a wilma who told me mail hasnt left sa yet but theres nothing she could do to help, she gave me a 011 number which is never answered. Now i have been trying to call but all the agents are busy, i hold for more than 30 min but no one to speak to. I thought paying a fee would reduce the problems. Please help. package number is rj[protected]za

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South African Post Office [SAPO] Logo South African Post Office [SAPO]
Customer Care Service
350 Witch Hazel Avenue, Eco Point, Eco Park
South Africa - 0157
+27 126 496 000
+27 128 046 745
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