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Pixmania / process and refunds

1 France Review updated:

Non existant customer service, try emailing their North Europe Supervisor for action thats might help address issues - s.delsol@pixmania.com
Drag thier feet ref refunds, items slow to be sent out - told available when they are not for weeks. AVOID trading with them, wish I had do somehomework before placing an order with them. Will be getting my bank involved. USLESS COMPANY.
Based in France but distribute in UK, YOU HAVE BEEN WARNED - 19/04/08

Bi
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Comments

  • Ne
      6th of Aug, 2009
    0 Votes

    They sent me a paper cutter that was broken before they sent it. I rejected it and it was returned by the post office.

    They have refunded the item, but stolen approximately 10euros in costs!

    I tried getting my money back from PayPal, but they only protect you if you don't get the goods! So therefore, if you order a 300Euro printer and it comes in peices and you are refunded 3euros, PayPal, say the transation is OK with them I would guess from my experience! Good con!

    They don't pack equipment, They are farcical.

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