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Performance Bike / Complete Savings Scam

1 United States

Performance Bike will give away your credit card information.

I noticed an unusual "Complete Savings" charge of $12.00 on my credit card. I called Complete Savings at the number listed after the charge. At my request they immediately cancelled my membership and refunded my money. They have an automated membership cancellation option but you have to talk to a person in order to get your money refunded. The customer service rep was very nice but a scam artist is still a scam artist.

What bothers me is how Complete Savings got my credit card info in the first place.

What I learned was Performance Bike gave them my credit card information.

At some point during a Performance online sale you are offered the option to join "Complete Savings". You may opt in and assume that Complete Savings is a Performance Bike savings program. You would be WRONG!!! Complete Savings is a completely separate company from Performance.

You don't enter any credit card info after you opt in so what's the worst that could happen? More junkmail? WRONG AGAIN!!!

Performance has transferred your credit card information to Complete Savings.

Soon you will start seeing $12.00 charges from "Complete Savings"

Now you have to call Complete Savings and cancel your membership. Hopefully they refund your money as they did mine.

In summary, Performance Bike by association is a shady company. I will be taking my business elsewhere in the future.

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