After reading some of the complaint forums, I felt that I had to let folks know that I received great service and the state of the art laptop that I ordered from Peach Direct. When I initially called to place my order, the customer service representative appeared to not know the answers to questions regarding shipping date, shipper tracking numbers, etc. I did some online research and came up with a corporate contact for Peach Direct, Dean Kim. I sent him an e-mail with my concerns, and he called me soon thereafter and he cordially addressed those concerns (my main issue was that I needed deliver to my business address rather than my home address). Mr. Kim was very proactive, and followed my order until it was delivered (which was in two weeks). I am very satisfied with my order, and I would encourage anyone who is planning on ordering from Peach Direct to contact Dean Kim directly, the service that he provided was excellent!!
You can contact Mr. Kim at
Tel: (310) 478-3984