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Parcel Force / loss of parcel and lack in sorting claim out

1 Scotland, Highlands and Islands, United Kingdom

hi I have been trying for the last four months to sort out the claim for loss of two parcels in november, which gave three weeks just to see if the parcels would show up, i was told to put claim in for the loss and the postage, the claims department received the claim on december 17th then left it four four weeks to find out progress they said be dealt with within two to three days in waited, i have emailed them every day since to just get automated replies, then i was finally got reply and said they have dealt with claims for around that time, i told not received anything then they asked me to re submit the form which i did to be told it was to late after phoning them as explained they have re opened but i am still waiting for reply this has gone on for way to long and i seem to be being fob of all the time and i have said i am in desperate need of the money as i have bills to pay, i really do not know what to do next the sum money is quiet a lot and i had to replace and re send through another courier and all i want is to be paid for the goods lost and the cost the postage i paid parcel force.CAN YOU HELP?I can forward you any emails sent to me from p f if you need


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