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1.7 23 Complaints
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PandaResearch Complaints 23

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11:31 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

PandaResearch Non payment, Scam Operation

This company is a total scam! I started completing surveys for them, and they were approving monies left and right. Then all of a sudden, they quit approving amounts before I reached the $50.00, which is the minimum you must have to request payment. When I tried to contact them, they said that I did not complete the requirements, which I know is B.S. This company is committing fraud, and needs to be prosecuted. I am yet to hear of ANYONE getting paid one red cent from these ###. BEWARE!

Read full review of PandaResearch and 16 comments
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Dorcas Walker
US
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Nov 18, 2019 10:00 am EST

I agree- Panda Research is nothing but a scam! I've been with them for over three yrs only for my account to suddenly get frozen without warning where I am not getting paid for doing any surveys etc. I sent three emails to them through the ticket process they have set up and guess what? I have received nothing back from them to explain what is going on. Meanwhile they closed two of the tickets without notice or answering any of my questions while I have waited for over a month have contact with them. It is a total waste of time spent with no payout! I do other surveys and get reimbursement without any problems. Only Panda Research took me for a ride. Go figure. Hope this helps someone else from falling for their scam!

Bolduc47
Bolduc47
Kissimmee, US
Send a message
Oct 23, 2011 10:13 pm EDT

On the evaluation of the survey, near the last page where they ask for your address, I entered my address and all other details asked for, and when I clicked on submit, it kept coming up with the error message, "must use a valid, legal US address". So I could not do any more surveys, because I could not get to the end of the required evaluation. This happened after I had earned $22.64. I was hoping to earn $50 so that it could be put into my paypal account. They have no "Contact us" on the website.

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Reviewer62589
Send a message
Jan 10, 2016 4:19 pm EST

i don't receive pending money for servey completed by me naderick Jarrett or Kevin Jarrett i used this name for google accounts

Valerie
Valerie
US
Send a message
Apr 04, 2008 4:16 am EDT

I started to do survey and earned up to 300 dollars and only 102 was approved, even though i sent email and proof of the charges on my account. It didn't matter, also I requested the amount that was approved they told me it would take up to 45 days to retrieve my payment and now it's been 60 days, I have email them and have not receive any reply.

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Betty29
El Dorado, US
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Sep 07, 2013 9:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Panda Research was fine when I joined in 2007 or 2006. Rec'd 1st pymt in 2008 and a second in 2010. After that I did not do as many surveys or joined any companies through them except for a few in 2011 and 2012. But never rec'd credit for 3 surveys nor have I rec'd credit for Eleven surveys completed this year 2013. I have also not received Any email from them since 2011. On my account record - it shows all of these surveys with notes next to each type survey that states that they have not received confirmation that they were completed. I have never on any other site had to wait this long 'for a confirmation' NOR have I rec'd an email from the company I completed the survey for.
So, yes, they were legit over 2 years ago But not now.

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no more panda completer
Janes, US
Send a message
Sep 21, 2012 1:23 pm EDT

Panda Research is not an honest business to do business with. I completed enough surveys to get my first $50 in payouts. I had to hound them to get them and then it took them two months before they would pay to my paypal account. I racked up another $88 in earnings. However, they stalled and stalled finalizing them. They hung in limbo and would not approve them. I contacted them two times requesting a response as to why, when I completed the survey, I got a successful completion, but panda would not respond. I filed a complaint with my state DATCP bureau. They contacted the parent company of panda, A & A Marketing Inc of Buffalo Grove, Il. They sent back a false reply stating I did not complete the surveys and had not reached the threshold for payment. This survey company is a rip-off, fraud, and should be drummed out of business. They have a history of making the monies from the companies that hire them to market a survey, but do not pay the person completing the survey. Maybe if enough people file complaints on them in their home state, someone will connect the dots and realize they are fraudulent.

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Unhappy Panda Research Member
Los Angeles, US
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May 04, 2012 3:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Panda Research is one of the biggest wastes of time in the survey and rewards sites world. I do them all, so I can easily compare. Somehow I managed to cash out $50 from Panda after clicking on a lot of Paid Click e-mails, but not without a hurdle or two.

First of all, it took them a long time to confirm/verify me. Even after I called them and verified on the phone, my verification was not recorded in my account, and then I had to verify myself again at a later time. I told the guy on the phone that I had already been verified and he had a bit of an attitude about it., and was rather rude - as if to imply, why should I care that I have to waste my time and get a long distance call on my bill to be verified a second time when they should have recorded it the first time?

Anyway, AFTER that one and only cash-out with Panda, I was on my way to racking up another $50 in Paid E-mail Clicks - which Panda offers as a way to earn a few cents - and was close to my target, when SUDDENLY they changed their policies mid-stream and decided that none of us can cash out $50 if was all earned by paid e-mails. In other words, even though I legitimately earned that $50, they will not let me cash out for any more than $25 of paid e-mail clicks at a time, and the other $25 to meet the $50 requirement has to come from other ways, like doing their surveys or whatever. Of course, they won't let me cash out for anything less than $50, so if I want to get even half ($25) of the money I earned in Paid e-mail clicks, I have to then wait to earn ANOTHER $25 in surveys or whatever just to be able to cash out at the $50 requirement.

There are way TOO many hoops to jump through with Panda. It's just not worth the time and trying to keep track of their rules. It's totally unfair that I can't have the money I legitimately earned because they changed the rules mid-way through, just before I reached the cash out limit.

If the people out there think they they are getting a good deal with Panda, believe me, I can steer you towards many other places that make it much easier to cash out! Just recently I signed up with another company to do an online 60-minute panel discussion for $25. When it was time to start the discussion, their website was acting up and a lot of people could not get in to participate in the discussion they had already registered for. I wrote a note to Support for this particular company and told them I was not able to participate - and guess what? They OFFERED to pay me the $25 anyway! They said they were going to compensate me for my attempt at getting in - and a $25 PayPal was sent to my account within 2 hours on that same day! I didn't even do anything for this company except to try to log on to their site and they paid me $25 anyway! Panda Research should take a cue from this other company in how to treat their members and, at the very least, should let people have the money that they legitimately earned, by whatever means it was earned.

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mel25
Parsonsburg, US
Send a message
Apr 13, 2011 3:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sounds like lies to me! You are repeating everything twice like you are automated casey.casey402@gmail.com. I did all the surveys correctly and they were all pending and then got erased some how maybe by you since you supposedly work there but you also get paid for the surveys. You make no sense at all. Anyone knows that you cant work for a company and get paid for doing something that is for the customers only. Just like at the casino... you cant work for them and play at that same casino because its basically considered fixed! I think thats what your company does they ared fixed and not to be trusted. Read those FAQS! the only online surveys that i've done and actually got checks from is inboxdollars.com. I'll stick with them and leave you alone

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casey55
Houston, US
Send a message
Apr 12, 2011 10:57 pm EDT

The minimum payout threshold of $50. must be in “Approved” status before you can request a payment.
You can view all of your surveys status in the "Account Status" tab.

We would like to help this member understand how the program works, but there is no information provided to look up the member's account. If you can provide an email address so we can further assist the member.

We have an email Support Ticketing system where members can ask questions via email and receive answers to help them where the reply's go to the members email Inbox.

The minimum payout threshold of $50. must be in “Approved” status before you can request a payment. We will carry your forwarding balance, until you have reached the minimum payout threshold of $50. in an Approved status. Once you have reached $50. In Approved status, the “Get Paid” button will be activated in the "Account Status" tab. Once you click on the get paid button, our support team will contact you to verify your account. This helps us to keep fraud related activity in check.

Once it has been verified, your payment request will be submitted, and all payments are made directly to your PayPal account on the 1st or 15th of every month after the mandatory 30 day wait period from the day you submit for payment if phone verified.(except weekends or holidays)

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casey55
Houston, US
Send a message
Apr 12, 2011 10:50 pm EDT

Panda Research.com is a legitimate website. We have thousands of members who have no problems, and are very happy with us.
This is from a Panda Research.com member who posted this comment on this site-I am also a member of Panda Research.com. I am happy with them as i got paid on time. Once i completed $50 i was able to request my money and within a few days i got paid through Paypal. They kept their words and paid me on time.

I am happy with Panda Research.com

ComplaintsBoard
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5:08 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PandaResearch lies, deciet,failure to pay

filled out surveys and met all requirements, next time i tried to access my account they wouldnt accept my pass word, said they would email new password, still waiting, after reading up on this site i have decided that it is a total scam.

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grady murphy
Hephzibah, US
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Apr 06, 2011 5:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

keep trying to put my info into panda reserach.an they say its invaild.how can you do the surveys if you cant get in. they said they would email me an still waiting

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naana#14
Nashua, US
Send a message
Oct 21, 2009 8:20 pm EDT

Is there any recourse ? I asked for my money back in March 2009 and got a verifaction f=phone call eventually and still have not received my money.. They did answer my email and said no one was home... Not true I have caller ID and no who calls at all times. I believe they just don't want to pay?
Does anyone have a way to get them to pay and if not who can we contact, official etc to turn them in for keeping our money
Gloria

ComplaintsBoard
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12:00 am EST

PandaResearch No payment for completed surveys!

I've completed several surveys totaling up to over $1,000.00 and was only approved for $40.00 and can not even get paid for these because you have to be approved for $100.00 to be able to get paid. This is a total scam and needs to be shut down. They are wasting peoples time, etc. Most of the surveys that I completed stated that you would still be paid for the survey and could cancel at anytime.

I have sent several emails to Panda Research but of course no response as to if I can even get paid the $40.00 that I was approved for.

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perinmike56
Bloomville, US
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Jan 13, 2025 4:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been taking surveys for a long time now and my reward amount rarley changes. I filled out tickets and get no response! My E- Mail is perinmike56@yahoo.com

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donwhooper
Franklin, US
Send a message
Apr 19, 2023 4:50 pm EDT

The website sends you to a phone number [protected], to verify ID and receive payment. However the call is never answered. An automated voice system keeps you on hold for 15 minutes then says no one is available and hangs up on you. It’s happened over and over, at different times of the day.

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Michael Lhevan
US
Send a message
Mar 11, 2023 9:11 pm EST

Panda Research seems to be a scam that wants to destroy people's time. I put in a lot of time to get a lousy $30 payout to PayPal and so far nothing has been approved. I have used a few survey sites and they all pay when you reach the mark to cash out, what is Panda Research's problem? Are they legit?

lhevan@hotmail.com

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Lucy_Pal
US
Send a message
Aug 08, 2019 7:18 pm EDT

I'm not happy with pandaresearch.com at all. I have taken several surveys and my balance right now is $124.95 but it never gets approved for me to get paid. The minimum required $50.00 have come a long time ago. Now I'm not able to reach them at all. I continue to receive emails with new survey offers but the payment never gets approved for me.
This is what I'm seeing now:
Accumulated:
(*Includes Pending) $124.95
Approved Balance Remaining in Your Account: $0.0
You don't have sufficient amount approved in your account to get paid.

Can someone please explain this to me and what do I have to do to get paid by pandaresearch.com ?

Thank you for any help or suggestions.

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Christal Whitsel
US
Send a message
Nov 11, 2018 4:54 am EST

I did everything that i was told to do and its been 2 weeks and i still havent gotten my money from them I am thinking that this site is a scam

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Cougar20162005
US
Send a message
Apr 02, 2016 4:59 pm EDT

I have been working for panda research for about two months now and i requested payment from them and have not got paid yet what should i do if they refuse to pay me for all the work i have done

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casey55
Houston, US
Send a message
Apr 12, 2011 10:58 pm EDT

We would like to help this member understand how the program works, but there is no information provided to look up the member's account. If you can provide an email address so we can further assist the member.

The minimum payout threshold of $50. must be in “Approved” status before you can request a payment.
You can view all of your surveys status in the "Account Status" tab.

We will carry your forwarding balance, until you have reached the minimum payout threshold of $50. in an Approved status. Once you have reached $50. In Approved status, the “Get Paid” button will be activated in the "Account Status" tab. Once you click on the get paid button, our support team will contact you to verify your account. This helps us to keep fraud related activity in check.

Once it has been verified, your payment request will be submitted, and all payments are made directly to your PayPal account on the 1st or 15th of every month after the mandatory 30 day wait period from the day you submit for payment if phone verified.(except weekends or holidays)

We have an email Support Ticketing system where members can ask questions via email and receive answers to help them where the reply's go to the members email Inbox.

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casey55
Houston, US
Send a message
Apr 12, 2011 10:45 pm EDT

Thank you!

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stella123
Chicago, US
Send a message
Feb 02, 2010 2:36 pm EST

I am also a member of pandaresearch.com. I am happy with them as i got paid on time. Once i completed $50 i was able to request my money and within a few days i got paid through paypal. They kept their words and paid mr on time.

I am happy with pandaresearch.com !

Overview of PandaResearch complaint handling

PandaResearch reviews first appeared on Complaints Board on Dec 29, 2007. The latest review Panda Research Review: A Waste of Time and Energy for Online Money-Making was posted on Jun 17, 2023. The latest complaint Non Payment OF completed Surveys was resolved on Mar 15, 2011. PandaResearch has an average consumer rating of 2 stars from 23 reviews. PandaResearch has resolved 4 complaints.
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  1. PandaResearch Contacts

  2. PandaResearch phone numbers
    +1 (312) 212-0044
    +1 (312) 212-0044
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    +1 (916) 445-1254
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  3. PandaResearch emails
  4. PandaResearch address
    10685-B Hazelhurst Dr. № 7902, Houston, Texas, 77043, United States
  5. PandaResearch social media
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    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
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