[Resolved] OLX — second account
I had an account on OLX and I was using OLX for a very long time. Last week when I tried to log into my account I wasn't able to do that. They blocked my account with no reason. I contacted their support service and asked what was going on and they said that I had two accounts and that I broke their rules and that's why I got kicked out. Are you kidding me? I had only 1 account!
I told them if they were confident that I had 2 accounts then they need to prove that. Of course they did not reply because they knew I was right, they had nothing to say. Absolutely disgusting service, they simply got rid off their long time user. What a joke!!
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
OLX Customer Care's Response, Jan 18, 2017
We sincerely apologize for the inconvenience caused to you.
We request you to share your OLX account details with us at [protected]@olx.in so that we can look into this matter and assist you better.
Awaiting for your email!
Team OLX India
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