I have ordered from this company twice, the first time I had no problems, the second time I was contacted by phone and was told since I was a valuable customer, I was eligible to recieve a free car, however, they would also be sending me two additional cars/trucks, but if I elect not to keep them I could return them free of charge and I would not be billed until I had the opportunity to receive the order and review it. WRONG, I was billed the very next day to the same credit card they had on file. I decided then not to order any more cars/trucks from this company. On today, 30 Dec O8, I received two more trucks in the mail that I did not order and have a cost of $32.00 have been charged to my credit card. There was not return label enclosed, no phone number for customer service, NOTHING. I tried calling, but they said their office was closed, I will be contacting the Better Business Bureau about this company practice of billing customers without their permission. I am appalled that this is being allowed and this company has not been punished.