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1.0 4 Reviews

MyTechBay Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with MyTechBay at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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MyTechBay reviews & complaints 4

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ComplaintsBoard
B
4:38 pm EDT

MyTechBay unethical behavior

My name is barbara sarsfield. My reference id is [protected].
I was contacted by phone saying a refund was due to me because the company was shutting down.
They took contact control of my computer and proceed to change my password on my email accounts, set up a skype account I dont want, forced me to choose india as the country to call. Not only that, they gave me some money and told me I had to buy google playh cards with it or apple itunes cards and when I wouldn't do that they set up a western union account and tried to send my money to india.
If am I due money you have no right to tell me what to do with my money. I want a full refund back in my account by friday. Let me know when you are calling before you do.
Everytime you call I am on my way out. Please contact me at my email [protected]@hotmail.com first. My contact numbers are in canada [protected] or cell [protected]. I wqas so pissed off the other day I screamed no and hung up. Please get hjold of me asap.

Barb sarsfield

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ComplaintsBoard
B
2:41 am EST

MyTechBay Computer scam

I was on my computer Thursday, Nov. 17th and out of the blue a screen came up that read in large letters my computer was infected with viruses and spyware and needed urgent repair and virus/spyware protection, it also read to call Microsoft asap at (do not have phone number) which I did call and a man answered and told me he was from Microsoft and would take care of eliminating the viruses and spyware on my computer. Then he told me to have the anti-virus and anti-spyware protection downloaded on my computer there would be a charge of $350 for 3 years of technical support from Microsoft. He convinced me to fix my computer and I used my USAA Visa credit card to pay the $350. The 1st man told me his name was Mark Stinson from Texas. I am sure it was a fake name.
The next thing a different man was on the phone with an Oriental accent and was into my computer going through all my programs and more...
now my computer is so screwed up I have to take it to someone who will honestly fix it. I feel like a big fool, believing these 2 men and using my USAA Credit card to pay the $350.
The next think I knew another man was on the phone with me from a company he said was MyTechBay, I did not think to ask where this company was from and I did ask if this man was working with Microsoft as I was told and when he was "in" my computer he typed verification he was representing Microsoft.
Would you please help me get my $350 Credited back to my Visa USAA credit card...I foolishly listened to a computer scam and it cost me a lot.
Please, please help me... Thank you so much

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ComplaintsBoard
S
1:34 pm EDT

MyTechBay Company didn't find the problem in my computer

I received the phone call from the company MyTechBay. The agent informed me that my computer was hacked and all my files were deleted or lost. I signed up for their services and one year protection of viruses. One day I really had problems with my computer and contacted them, and they couldn’t find the problem. So I want to warn all people, don’t waste time and money for these scammers.

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Is MyTechBay legit?

Our verdict: Complaints Board rates MyTechBay highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about MyTechBay raises questions. Diligently reviewing MyTechBay's client feedback and resolution practices is recommended for those considering MyTechBay's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

MyTechBay earns 88% level of Trustworthiness

Excellent Trust Notice: MyTechBay near-perfect at 88% trust. Use with confidence, maintaining usual caution.

We found clear and detailed contact information for MyTechBay. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Mytechbay.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mytechbay.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Mytechbay.com you are considering visiting, which is associated with MyTechBay, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for MyTechBay have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
  • Mytechbay.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mytechbay.com may offer a niche product or service that is only of interest to a smaller audience.
  • MyTechBay protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
C
1:43 am EST

MyTechBay They're scam

I want to warn everyone that the company My TechBay is scam and they took money and provide nothing in return. They told me that my account was in danger and they offered to check it and provide help. But they took about $175 from my account without warning me. I sent emails to their company and told to stop it, and return money. But no one replied. Please, I needed help. Maybe someone can help me return money.

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