MyComicShop’s earns a 1.4-star rating from 0 reviews and 11 complaints, showing that the majority of comic book enthusiasts are dissatisfied with their purchases.
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Avoid Mycomicshop.com: Dishonest and Unreliable Online Comic Store
Mycomicshop.com is a website that I would recommend avoiding. They are not very nice and they don't tell the truth. They even blocked me on Ebay! They like to trick people by showing them one thing and then giving them something else. They also don't seem to know how to put up the right picture of what they are selling. It's really frustrating.
Poor Customer Service Experience with mycomicshop.com
I gotta say, my experience with mycomicshop.com wasn't the best. I tried to get in touch with them through Facebook, but for some reason, I couldn't interact with their page. I sent them three emails about it, but I haven't heard back from them yet. It's a real bummer, especially since I've spent a ton of money on their site. I mean, I'm not asking for the world here, just a little acknowledgement would be nice. But I guess they don't really care about their customers. Oh well, I'll just have to find somewhere else to spend my hard-earned cash.
Disappointing Customer Service Experience at mycomicshop.com
So, I was browsing mycomicshop.com and I accidentally ordered the wrong book. I was pretty bummed out about it, but I figured I could just ask if I could replace it with the one I actually wanted. Unfortunately, their automated system doesn't allow for that kind of thing. I mean, seriously? What a joke. It's like they don't even care about their customers.
I tried reaching out to their customer service department, but it was like talking to a brick wall. They were no help at all. It's like they don't even have a customer service department. I mean, why bother having one if they're not going to help their customers?
Overall, I was pretty disappointed with my experience at mycomicshop.com. I don't think I'll be shopping there again anytime soon. It's just not worth the hassle.
Is MyComicShop Legit?
MyComicShop earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for MyComicShop. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
MyComicShop has claimed the domain name for mycomicshop.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Mycomicshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mycomicshop.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for MyComicShop have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up MyComicShop and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While MyComicShop has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 9% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Account was closed by Dave Lee for returning damaged books
On 8/27/22 I received my order from LSC / MCS. When I opened the package the books were just shipped in a plastic bag and its contents were causing the box that they were shipped to bulge outward from being over packed. NO protection was used when packaging the books for shipping. EVERY bag and board sustained damage. 6 out of 11 books suffered corner damage. I took pictures of every book, the damaged corners & the box it was shipped in. I then packaged everything in a bigger box then shipped it by FedEx on 8/28/22 back to Lone Star Comics. And ADDRESSED the package to Buddy Saunders, so that he could see 1st hand the manner in which the books were packaged for shipping. MR. SAUNDERS never received the package that was addressed to him. MR. DAVE LEE in the warehouse / shipping dept. intercepted the package read the contents that was meant for Mr. Saunders and then proceeded to CLOSE my account with mycomicshop.com. (He must be over the entire company instead of the owner) Then Mr. Lee sent me an email telling me that there was no damage to the returned books. I'm 63, and I have been reading, collecting buying, selling and brokering deals since I was 6 years old. There WAS damage to the books. And my pictures will prove it. Jacinda Harris had all the damaged books replaced and has been very helpful and kind in past with any problem's that I have had with my orders and has always handled the customer service dept. not Mr. Dave Lee. I hold her in the HIGHEST REGARD. If I had sent the package by USPS I would have alerted Postal Agents to Mr. Lee's crime of intercepting and OPENING mail that was not his to open. My account was closed due to Mr. Lee's arrogance and inability to admit his failure in shipping orders in the appropriate shipping boxes like the ones that I have received in the past. His decision to cancel my account that had PREPAID orders on it is unacceptable and unjustified. I did not CAUSE this problem. But like any consumer that has a problem with a product... I complained about it and was cancelled after nearly 10 years of buying comics from this company because of MR. DAVE LEE!
Desired outcome: 1) Restore my account and prepaid orders. 2) And reimburse me the $12.16 that It cost me to FedEx the DAMAGED product to Mr. Buddy Saunders.
online order
Asked them over email to put "Do not leave outside" on the package. Beth Abbott from MyComicShop.com said over email she would. I still have this email in my Hotmail account. My local post office looks for this on any packages of mine they get and WILL hold it at the post office if they see the words on the package. The package was left outside and went missing. Obviously the words were NOT written on the package as promised by Beth. Called them on 7/20/18 for refund and they were rude and would not even refund my shipping! I called back on 7/30/18 and spoke to the owner, Buddy who accused me of being the rude party but promised me a refund. I asked for it in writing but he ignored this request and said he was hanging up. Called back and spoke to Skyler who also ignored my request and told me, "the conversation is over" I emailed them requesting an ETA of my refund that they promised and had to open up a PayPal request. When I called back Beth Abbott denied that Buddy ever said he was giving me a refund. She lied flat out as hours later the refund was granted through PayPal.
I looked on other sites for the same book I ordered and those who had it were pricing it for at least $50 less in the same condition! I should have just gone with one of their competitors in the first place! No wonder they had to close up their brick and mortar stores years ago! The negative Glassdoor reviews on being an employee there do not appear to be a positive sign either!
After I ordered from them I received an uptick in the amount of junk emails I receive. They appear to give out customer's emails without their consent as well.
To sum it up:
-They are rude.
-They do not listen to directions.
-They lie.
-Their prices are inflated compared to other online graphic novel dealers.
-They give out your information without consent.
Do not buy from!
how did 30 comics disappear/you are sure to have you comics downgrades almost 90% of the times!!!
Well I am in shock. I purchased a comic book (CB) box from a store and then Gorilla tape to ship a completely packed box with 135 CB's. The list was printed and the all the comics amounts/names were shown. The box was so packed that I could not get another book in it! Sent them to My Comic Shop in Lone Star Comics, 1800 Timberlake Dr., Arlington, TX 76010. I was initially offered about $1600.00 for the CB's the final offer was for $595.38 (Minus the X-men comic that was to be slabbed). I shipped via UPS in a secure CB box, taped on all angles. The box was packed another CB could not fit into it.
This is the outcome. 1) They alleged that in a CB official box, that there were 30 Comic books not received! Now, how could a packed to the max CB Box have 30 missing Comic Books? Add to this they were the high-priced comics that were missing. No notice of box having been tampered with. I was not able to speak to the owner! He was busy. He did have time to tell someone that he will be sending back my comics minus the 30 more costly comics. Finally, a high percentage of the comic books were downgraded to pennies. I would seriously consider sending any comics to this company!
Well I am in shock. I purchased a comic book (CB) box from a store and then Gorilla tape to ship a completely packed box with 135 CB’s. The list was printed and the all the comics amounts/names were shown. The box was so packed that I could not get another book in it! Sent them to My Comic Shop in Lone Star Comics, 1800 Timberlake Dr., Arlington, TX 76010. I was initially offered about $1600.00 for the CB’s the final offer was for $595.38 (Minus the X-men comic that was to be slabbed). I shipped via UPS in a secure CB box, taped on all angles. The box was packed another CB could not fit into it.
This is the outcome. 1) They alleged that in a CB official box, that there were 30 Comic books not received! Now, how could a packed to the max CB Box have 30 missing Comic Books? Add to this they were the high-priced comics that were missing. No notice of box having been tampered with. I was not able to speak to the owner! He was busy. He did have time to tell someone that he will be sending back my comics minus the 30 more costly comics. Finally, a high percentage of the comic books were downgraded to pennies. I would seriously consider sending any comics to this company!
graphic novel order
Asked them over email to put "Do not leave outside" on the package. Beth Abbott from MyComicShop.com said over email she would. I still have this email in my Hotmail account. My local post office looks for this on any packages of mine they get and WILL hold it at the post office if they see the words on the package. The package was left outside and went gone missing. Obviously the words were NOT written on the package as promised by Beth. Called them on 7/20/18 for refund and they were rude and would not even refund my shipping! I called back on 7/30/18 and spoke to the owner, Buddy who accused me of being the rude party but promised me a refund. I asked for it in writing but he ignored this request and said he was hanging up. Called back and spoke to Skyler who also ignored my request and told me, "the conversation is over" I emailed them requesting an ETA of my refund they promised and had to open up a PayPal request. When I called back Beth Abbott denied that Buddy ever said he was giving me a refund. She lied flat out as hours later the refund was granted through PayPal.
I looked on other sites for the same book I orders and those who had it were pricing it for at least $50 less in the same condition! I should have just gone with one of their competitors in the first place! No wonder they had to close up their brick and mortar stores years ago! The negative Glassdoor reviews on being an employee there do not appear to be a positive sign either!
After I ordered from them I received an uptick in the amount of junk emails I receive. They appear to give out customer's emails without their consent as well.
To sum it up:
They are rude.
They do not listen to directions.
They lie.
Their prices are inflated compared to other online graphic novel dealers.
They give out your information without consent.
Do not buy from!
no communication from lone star about comics sent in
Hello,
My name is Tyler Petitclerc and I own Rebel Comics in Cochrane, AB Canada. I recently sent in over 1500 comic books for trade in and what I received was not what was expected. I was told I would receive fair compensation as well as half of what the delivery cost is, and only got $0.014 a book (each book valued at at least $3.99) and delivery cost was over $420. The cheque we received was worth $232.51, meaning that $210 of that was for shipping and $22.51 for the comics. So I don't know how we proceed from here, either we get our comics sent back so we can receive proper compensation, or our comics are reevaluated to get a proper price. I tried contacting our rep who was dealing with this situation (Jon Ansley) and I have not heard anything from him in over 3 weeks. We do not want to stop doing business with Mycomicshop or LoneStarComics but this situation is getting out of hand and we would like to resolve it as quick as possible. Thank you for your time.
We will no longer continue to be a customer of mycomicshop or lone star comics, I sent in about 1500 comics and didn't receive proper information on what the price would be, I was only told what option. We also did not receive proper compensation for shipping, and the call I just received from one of your sales reps only confirmed our decision since he continued to claim information was given when it was not, and refusing to help in anyway. If I had known we would only get $0.014 per book I would have never went ahead with the trade. The unprofessional and lack of customer service that you have given us will not be accepted and until proper action is taken we will not be placing anymore orders with your company.
this place is a rip off
Order #[protected].
I never received my order which was placed a month ago even though you promised to deliver it within a week. It was such a big mistake ordering from your store. Don't know how to reach you to resolve this issue. Didn't expect you to lose my comics. I'm very disappointed and will never order from you again and won't recommend you to anyone.
WHY ? 1 word - BANNED !?!? It seems this site goes wrong . Please remove the ban.
refund dispute
I have purchased plenty of books from mycomicshop.com/Lone Star Comics over the years but my recent experience with them has been atrocious. Bought a couple of comic books that were classified as in "Near Mint" condition from mycomicshop.com/Lone Star Comics. The books arrived damaged so I called their main office and spoke to "Skyler". Skyler requested that I return the books for a full refund including original shipping charges -- additionally they were going to refund the return shipping charges as well. About a week after sending the books back, they only processed a refund for the books but not the original or return shipping fees. Called the main office and spoke to "Skyler" again. When I asked for the reason why they only refunded the price of the books but not the shipping charges -- "Skyler" claimed that the books I returned were not damaged and therefore they would not be refunding the original or return shipping charges. Why would I return these books (Enormous #1 by 215 Ink) that are really hot on the comic book market IF THEY WERE NOT DAMAGED -- attaching some pictures for reference. I have noticed that mycomicshop.com have listed the book for $50 in VF condition (might even be the books that I returned). How convenient that mycomicshop.com would make that claim to get our from refunding me about $14 in original/return shipping charges. Called American Express to file a dispute... American Express just went ahead refunded the money... no fuss at all. It is sad to see how far a company has fallen to make a quick buck in a highly competitive comic book market. For $14 -- they have just bought my services to share this atrocious experience with others, including the Better Business Bureau.
The complaint has been investigated and resolved to the customer’s satisfaction.
Asked them over email to put "Do not leave outside" on the package. Beth Abbott from MyComicShop.com said over email she would. I still have this email in my Hotmail account. My local post office looks for this on any packages of mine they get and WILL hold it at the post office if they see the words on the package. The package was left outside and went missing. Obviously the words were NOT written on the package as promised by Beth. Called them on 7/20/18 for refund and they were rude and would not even refund my shipping! I called back on 7/30/18 and spoke to the owner, Buddy who accused me of being the rude party but promised me a refund. I asked for it in writing but he ignored this request and said he was hanging up. Called back and spoke to Skyler who also ignored my request and told me, "the conversation is over" I emailed them requesting an ETA of my refund that they promised and had to open up a PayPal request. When I called back Beth Abbott denied that Buddy ever said he was giving me a refund. She lied flat out as hours later the refund was granted through PayPal.
I looked on other sites for the same book I ordered and those who had it were pricing it for at least $50 less in the same condition! I should have just gone with one of their competitors in the first place! No wonder they had to close up their brick and mortar stores years ago! The negative Glassdoor reviews on being an employee there do not appear to be a positive sign either!
After I ordered from them I received an uptick in the amount of junk emails I receive. They appear to give out customer's emails without their consent as well.
To sum it up:
-They are rude.
-They do not listen to directions.
-They lie.
-Their prices are inflated compared to other online graphic novel dealers.
-They give out your information without consent.
Do not buy from!
Horrible costumer services ...supervisor Beth unhelpful
Stay away from this webpage if they sent your the wrong item they wont help you ! period ! ... plus Horrible costumer services ... supervisor Beth unhelpful and not willing to fix my order ... BE AWARE ... they send you a random comic so if you want the Newsstand or Direct edition you may receive the one comic that you dont need ... besides their website does not clarify any where which is which ...
they promised full order, but it was scam
My brother bought comic books from the website www.mycomicshop.com. He paid about $80 for the order and delivery, but he didn’t get full order. Something missed from the order. So he contacted the customer services and asked to provide the remaining things or to return money. The seller promised to provide full order and it was lie. After 3 weeks he got nothing. Total scam, so don’t buy from them and post comments about your experience with this company.
Overview of MyComicShop complaint handling
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MyComicShop Contacts
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MyComicShop phone numbers+1 (817) 860-7827+1 (817) 860-7827Click up if you have successfully reached MyComicShop by calling +1 (817) 860-7827 phone number 0 0 users reported that they have successfully reached MyComicShop by calling +1 (817) 860-7827 phone number Click down if you have unsuccessfully reached MyComicShop by calling +1 (817) 860-7827 phone number 0 0 users reported that they have UNsuccessfully reached MyComicShop by calling +1 (817) 860-7827 phone numberCustomer Service+1 (817) 701-0703+1 (817) 701-0703Click up if you have successfully reached MyComicShop by calling +1 (817) 701-0703 phone number 0 0 users reported that they have successfully reached MyComicShop by calling +1 (817) 701-0703 phone number Click down if you have unsuccessfully reached MyComicShop by calling +1 (817) 701-0703 phone number 0 0 users reported that they have UNsuccessfully reached MyComicShop by calling +1 (817) 701-0703 phone numberBuying Department
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MyComicShop emailscustomerservice@mycomicshop.com100%Confidence score: 100%Supportwantlist@mycomicshop.com93%Confidence score: 93%service@mycomicshop.com92%Confidence score: 92%supportbuying@mycomicshop.com91%Confidence score: 91%salesconsign@mycomicshop.com79%Confidence score: 79%auction@mycomicshop.com79%Confidence score: 79%preorders@mycomicshop.com78%Confidence score: 78%communication
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MyComicShop address1800 Timberlake Dr., Arlington, Texas, 76010, United States
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MyComicShop social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
- View all MyComicShop contacts
Recent comments about MyComicShop company
this place is a rip off




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