Mueller Services / Mueller Reports
reviews and complaints

Working for this company is a joke I can utilize my time great. They dont pay you fair and they always mess up your cases. Not only that there computer system went down on my end messed all my cases up it took me over 3 weeks to get paid. I busted my [censored] for this company. For nothing I had to be aggressive but professional about being paid and they ended up firing me because I didnt just sit there and take it. I dont think so and the turn over is a joke. Then because they cant keep a current correct estimate on what you work they deny you benefits and tell you they are reporting you as part time even though I worked over 40 hours a week. Company needs a complete make over

Mueller apparently has high turnover and runs ads on a fairly regular seasonal basis seeking independent contractors. They also keep detailed records of anyone who has applied previously even though no action or contact was sought by Mueller with the applicant. These records may vary as the format Mueller uses varies and the information is anecdotal.
If you have been interviewed briefly by phone, you may be rejected because you set your personal goals for the amount of work and remuneration you hoped to achieve.
You may also be rejected, per my own experience, if you have made attempts to contact Mueller via telephone or other than their suspect formats.
In keeping with the tone of other posts, I would judge the low pay complaint on a par with the industry. However, Mueller is especially paranoid and arcane which usually reflects a bunker mentality by owners and management.
Beware!

I've been in the inspections business for 2 1/2 years. I looked forward to this opportunity because it was an expansion of the inspections I was already doing and was close to my home. I managed to get through the difficult 2 week online training class. For this they were very upfront that this was a pass/fail part of the program. Once I passed that, it took several days to be contacted by a supervisor for the next step. It had been explained that I would be assigned work and shadowed by someone to make sure I understood the process. Unless I had difficulty, I would then be assigned regular work. This is where I was "got". I was told to shadow someone. He would offer to let me do an inspection and then he would do it without giving me the opportunity to try. He did "quiz" me on my knowledge base and I even made observations that this man (who claimed over 10 years with the company) totally missed (a water hazard being one of them). He told me I did really well and would do just fine. OVER A WEEK WENT BY AFTER I SUBMITTED MY TIME AND MILEAGE to the "supervisor" with no response (and no pay). I finally sent an email asking if they had forgotten about me and when was I getting the assignments I was told I would get. 2 more days passed and I received an EMAIL saying I was now fired. I had not passed my field training. How do you fail something you didn't get to actively participate in ? No one said this shadowing was a pass/fail situation. With my other inspection job, I maintain a 90% or better quality and on time rate so I do know what I am doing. Don't be too excited about a position with this company. Although I believe they are legit (they do represent numerous insurance companies) their employment practices are quite shady so apply with caution.

Stay away from these idiots! I spent hours online, rheems of paper, hours of paperwork, printer cartridges and webinars only to be told I do not qualify. The whole company is a sham, high turnover rate and blanket hiring around the country.. They do this weekly, monthly and yearly.. No one stays for more than a week or so. The bbb should get involved here.. Unlawfull practices..