Modia Home Theater / Scammers?
On 11/28/10 I ordered a samsung 40" tv from Modia Home Theater. Since then, now 12 days, my emails go unanswered. I have made multiple calls and the people I speak with are hard to understand and their reasons for not shipping vary from person to person. Every questions I pose is met with "I'll have to check on that", "I'll get back to you" and then, nobody follows up. I call to follow-up and essentially I have to start over. Their chat line goes unanswered. They can't tell me what the status of the order is. I have dealt with Jason and Milhondra. All I get is excuses.
They sold the TV for $1, 197 plus $25+- for shipping. I took their offer for 36 months to pay with no interest. I have come to suspect that the real problem with this order is that they sold the tv too cheap to absorb the cost of 0% interest financing. To test this hypothesis, I offered to forget about the no interest financing and use my credit card instead. They offered to ship the tv immediately. The obvious question then, was; so why can't you ship the tv now with the 0% financing? They told me that they needed certain paperwork from the bank to release the tv. I told them I already had the "credit" card with their name on it as issued by GEBank and all that's necessary is for them to charge it. Well, the excuse shifted to "I need you to sign the charge slip". I argued some more with no upside. The next day, Hitesh sent me an email with the purported charge slip and asking for a scan of my driver's license. That was spooky. Funny thing was, the charge slip had nothing to do with me. The name on it was for Nicole XXXX, the account number was different and the order number was not mine. I have sent several emails about this and neither Hitesh or anyone else responded. SCAM?
For all I know, this could be a very legitimate business. However, based on the way its employees act it conjures up serious questions about the legitimacy of this organization. Based on my experience thus far over these soon to be 13 days, it seems to me that Modia Home Theater is either a very well organized scam operation or its owner and chief executive, Mihir Mody, hasn't a clue about managing anything.
I plan to file a formal complaint with the Texan authorities for Modia's suspicious activities and will advise GEBank about the shenanigans being perpetrated on its customers.
I WOULD NOT RECOMMEND MODIA HOME THEATER TO ANYONE. THEY ARE NOT TRUSTWORTHY AND MANAGEMENT IS WEAK AT BEST.