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1.1 5 Reviews 289 Complaints
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Miniclip Complaints 289

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8:52 am EST

Miniclip 8 ball pool

I've been a player on your 8 ball pool for a while my I'd is [protected] and for some reason whenever I try to make purchases it keeps saying transaction error as far as I'm aware there is no flag on my account it do not even ask for card details or anything what can I do to get my account back on line I'd rather not have to restart game as previously I've spent plenty on boxes and cues to get to my current level(172) but can't see how to rectify problem

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C
6:31 pm EDT

Miniclip unauthorized debit/credit card charges

I have found a charge on my bank account for $3.99 on 09/13/17 by "*miniclipg.co/helppay#ca". I called my bank, but they could not find a phone number for me to call and inquire as to how this charge got on my card. I need a refund please for this charge and for them to be block from charging me again. I couldn't find a email address, a phone number, company name or street address for "Miniclipg company. I don't know if you can block them but I will get the bank to block any other charge from them.

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Jason Grey
US
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Sep 17, 2017 12:49 am EDT

Hi, My name is JASON GREY and i just want to share my experience with everyone. I have being hearing about this blank ATM card for a while and i never really paid any interest to it because of my doubts. Until one day i discovered a hacking guy called CARL . he is really good at what he is doing. Back to the point, I inquired about The Blank ATM Card. If it works or even Exist. They told me Yes and that its a card programmed for random money withdraws without being noticed and can also be used for free online purchases of any kind. This was shocking and i still had my doubts. Then i gave it a try and asked for the card and agreed to their terms and conditions.. Four days later I received my card and tried with the closest ATM machine close to me, to my greatest surprise It worked like magic. I was able towithdraw up to $3000 . This was unbelievable and the happiest day of my life. So far i have being able to withdraw up to $48000 without any stress of being caught. there is no ATM MACHINES this BLANK ATM CARD CANNOT penetrate because it have been programmed with various tools and software. it also has a technique that makes it impossible for the CCTV to detect you i don’t know why i am posting this here, i just felt this might help those of us in need of financial stability. blank ATM has really change my life. If you want to contact them, Here is the email address (atmcardservice41@gmail.com) And I believe they will also Change your Life.

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D
10:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip 8 ball pool

I have more than 2.5 million coins, at least 3 or 4 cues, and am rated a 78. Seemingly every other day you are asking me to sign in using facebook. You are supposed to remember me! This is as far as I can tell the only problem i'm having. I called your so called help line. They claim i'm being hacked be someone in hong kong, and are demanding $75.00 to fix this hypothetical problem. Only problem is, as far as I can tell, no coins are missing, and everything is intact, except, every other day the system fails to remember me, and askes me to sign in again, and agin using facebook. I want you to fix this problem, at your expense, or refund the more than $150.00 I have spent on your site!

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Mubeen Ahmad
PK
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Apr 22, 2020 6:57 am EDT
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Warning of Miniclip
I am playing randomly my game but suddenly the message shows as I login to my account. You are using third party account [censored]. I complained 3 times but still not working on my account complaint.

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Minver
IN
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Apr 29, 2019 6:32 am EDT
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This game is [censored].. As soon as you collect fair amount of coins these rascals remove all coins making any useless excuse.

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R
10:49 pm EDT

Miniclip miniclip 8 ball app

Base on all those who, like myself are having issues with muktiple charging on a daily basis which I never authorised, I think they said it all all I need right now is a demamd to return every single that you have stolen from my account. Its the reason why I uninstalled youre app. So I will not argue with guys and wasted my time and money fot nothing return my money now!

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B
5:16 am EDT

Miniclip 8 ball pool and unresponsive customer support

Miniclip hides under a variety of guises but the "help/customer support" is provided by a company called Zendesk. This company can be reached directly via telephone on [protected] or by post at Zendesk, Sandbrook Park, Sandbrook Way, Rochdale, Lancashire OL11 1SA. www.zendesk.co.uk.
They won't be pleased you have called them and you will have to choose yourself which option you choose on the auto switchboard but there are real people there and the sooner they realise they are not anonymous anymore they may begin to improve.
Also, the site offers all manner of gambling options within its game and complaints to the gambling comission in you country of origin may also be a way to get at this company which is far from above board... there are too many similar complaints from around the world for these to be one off errors.

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G
11:59 am EST

Miniclip 8 ball pool

Ive purchased "pool cash" for $20, $10, & $10. A total of $40 usd. One of the rewards in the game is "pool cash" if you can make it to the top of the leaderboards. They froze my leaderboard winnings so i cannot get anywhere in the leaderboards. When i emailed a complaint, they accused me of using exploits and refused to show any kind of proof or even look into the matter.

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6:57 am EDT

Miniclip charged without my permission

When I signed up for Miniclip I was asked to enter my card details and I did that. That was the biggest mistake I've ever made, I have no idea what was I thinking that moment.
Anyways, I signed up and enjoyed playing Miniclip games. Had a great time there and was happy until the day they charged me.
Miniclip took my money without my permission. I never bought a single game there and never pressed any button which said "buy", "purchase" or something like that.
I tried to get a refund but they did not reply. After that I immediately called my bank and warned them about Miniclip and their fraudulent charges. Bank manager blocked these guys from any further charges. Seems like a scam to me.

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S
2:25 am EDT

Miniclip deduction of money

Hlo sir.i am a user of one of your game 8 ball pool.i m very shocked that i have not purchased any chips from the game but i dont know how 2.50 m chips has been purchased fr 6200 rs . So pleas refund me my money i have not uesd any chips out of the purchased ones my gmail id is [protected]@gmail.com.kindly refund me my money

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Jeff Walls
US
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Apr 20, 2022 10:18 pm EDT

WHAT THE F. is going on with this game! DOESN'T ANYONE WORK AT THIS GAME? U MOTHER FKRS. Sit on ur fat [censored] and collect FREE $, and have NO tech. Support, NO help or anything else to help ur gamers! W.T.F.! FREE game MY [censored]! ALL THE people who complain about all the crap wrong with game Never Ever get ANY response from you! U have Programmers playing GOD, screwing people over at Every turn! U allow Cheating, Ball manipulations to Help opponents, Glitches that Steal $ and games! I just had the game Freeze on a $1 million game, and froze my WHOLE phone for a Fkn. Hour! It would be nice if someone there gave 1 [censored] about ur gamers... I guess it doesn't matter how I talk, because I've been punished by u people all I can be... Just short of being completely banned from the game... But if u do that to everyone who complained about this games [censored]... U wouldn't have 1 player... PITIFUL, PITIFUL, game service... W.T.F.

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Wasii ali
US
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Oct 20, 2019 11:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Today i lose my all coins [protected] my email is waseem.ali1988@gmail.com
8 ball pool unique id [protected]
Kindly help me and return my coins im playing this game since 5 year's 129 level

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Rhi Smith
US
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Sep 10, 2018 2:56 pm EDT

Downloaded Fairway Solitary App on my android and played past course 18 but I did not get the coins for offer. Please resolve asap

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Wendy Dominguez
US
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Sep 04, 2018 3:18 am EDT

Every time I win the game, the players don't let me make the last shot. This been happening too much now. Need to fix this problem!😣😣😤😤😤😤😤😤😤. This is becoming an headache 🤕, I can't even enjoy the game. I don't even communicate the players too avoid any conflict!

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Hassan Ali Hussain
US
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Oct 28, 2017 8:24 am EDT

[protected] refund my 50k coins

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Hassan Ali Hussain
US
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Oct 28, 2017 8:22 am EDT

[protected] no coins made a purchase with gift card. Delete 8 ball

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mukesh pappu
US
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Oct 22, 2017 3:59 am EDT

Hello sir I am one of the player in 8 ball pool what ..how ...I don't know my 37m coins were detected from my please refund I haven't tried any illegal way to get coins and etc please refund my coins please please

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mukesh pappu
US
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Oct 22, 2017 3:59 am EDT
Replying to comment of mukesh pappu

Sir please refund

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Sulabh Agrawal
US
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Sep 05, 2017 1:11 am EDT

my weekly tournament coins are showing 0 ... after winning in Jakarta also... please help me... my unique I'd is [protected]

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Sanskar kesharwani
IN
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Dec 16, 2016 11:19 pm EST

Not got coin

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Mohamm@d
US
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Jul 24, 2015 7:56 am EDT

Sir I have 31 million coins till yesterday now i hav only 375 coins please help me getting back my coins
my account id is mohd.ismailahsan@gmail.com

ComplaintsBoard
D
10:26 am EST

Miniclip charged to many times on my debit card

I purchased pool cash from the miniclip 8 ball, I was charged 3 times 19.99. I only wanted one time charge of 10.99. I want to be refunded the other two charges of 19.99 asap. if not I will contact bank and go through them and have it done. so please refund me my money today!

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Anil Raffa Omar
US
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Dec 11, 2023 3:54 pm EST

My game just loads and cant run opened

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Anil Raffa Omar
US
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Dec 02, 2023 9:47 pm EST

my 8 pool ball is not active

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Manitowoc Aces
US
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Nov 25, 2023 8:26 pm EST

Your game is a scam. Anytime I bet $100,000 or more your game scams me every time. Not here or there but EVERY SINGLE TIME! I too believe you should be charged criminally and s I end a little time in prison so you can think about how truly wrong you are. My opponent gets to take his daily old time but I have to rush and hurry. STRAIGHT SCAM!

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Nazeer Shaik
US
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Nov 13, 2023 2:00 am EST

My id no [protected] , u my coins take y

Give me my coins plzz,

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Arsal Ali
US
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Nov 05, 2023 6:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This game is plagued with cheats and is no longer playable. Literally 75% of the playerbase is cheating.

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Yaqoob Shaikh
US
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Oct 22, 2023 11:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

There are multiple users who is using hack to win a game and i reported multiple time but nothing was happened with that users and the users level also is high still Miniclip entertaining those users which very shameful.kindly refer attached files who is using hack.

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David Booke
US
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Oct 11, 2023 10:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

It was a month or so ago I lost 300.000 coins on your systems updates it started me all over reset everything

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Martin Emerson
US
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Sep 23, 2023 9:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Have no idea, just Happened

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Richard Nuñez Ramirez
US
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Aug 27, 2023 10:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was playing and this guy is using like mods and cheating I don’t know this was posibles this is the 3 time today I lost like 5 million today because of this hack and I didn’t know how to report this my id [protected]

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Patrick Uhazi
US
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Jul 31, 2023 12:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Make a ball,the game shuts down and when it goes back online I lose my shot! It's happening more often than before!

I can't advance as a player because of this [censored]!

Must of the players are coming from Brazil that I have noticed.

Overview of Miniclip complaint handling

Miniclip reviews first appeared on Complaints Board on Jan 24, 2014. The latest review Miniclip pool game was posted on Mar 14, 2024. The latest complaint 8ball pool was resolved on Jan 05, 2023. Miniclip has an average consumer rating of 1 stars from 294 reviews. Miniclip has resolved 1 complaints.
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  1. Miniclip Contacts

  2. Miniclip phone numbers
    +41 327 225 919
    +41 327 225 919
    Click up if you have successfully reached Miniclip by calling +41 327 225 919 phone number 70 70 users reported that they have successfully reached Miniclip by calling +41 327 225 919 phone number Click down if you have unsuccessfully reached Miniclip by calling +41 327 225 919 phone number 44 44 users reported that they have UNsuccessfully reached Miniclip by calling +41 327 225 919 phone number
  3. Miniclip emails
  4. Miniclip address
    Case Postale 2671, Neuchâtel, 2001, Switzerland
  5. Miniclip social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all Miniclip contacts

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