Mike Diamond / Scam

Torrance, CA, United States

My shower was backed up. The tech. said he couldn't get the snake past the original "saxophone" style trap and told my wife that it needed to be replaced with another trap that the snake could fit through. This would cost $800. I have three problems with this... since investigating the problem myself. 1. There is an access port under my raised foundation house, which would have allowed access without making the bend. 2. The sink is connected and access could have been gained easily from there as well 3. I made it past the trap in the shower on my first attempt with a $30 drill powered snake from Lowes. I will never call these scam artists again!

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