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MCI / Billing problems

1 United States Review updated:


Dear Customer Service,

I'm inquiring about my billing account. Sent payment of $74.60 bringing account up to date.

In going though old files I found that my service charge started @ $39.99 including all features w/the exception of phoneguard. It has sky-rocket to $41.99 plus wiresolution and phone guard. WHY?

What is wiresolution and why do I need it?

I need deductions now to remain with this company.

Where is my yearly coupon? I need reduction. My bill is too high. I'm on a fixed income.

Please give any deduction that will reduce this high phone bill. You have my permission to do it now!!!

Thank you for your cooperation.
Dianna G rucker

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  • Ro
      7th of Feb, 2008
    0 Votes

    why are you billing my dad he pass way 18 years ago. please. stop . we don't want your business? rod

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