Lyftunauthorized cc charges

K Nov 11, 2017

Tried to get a Lyft ride outside Pennsylvania Train Station in NYC on Sunday Oct 22, 2017. Told driver where we were and she said she was at corner. We had just arrived by Amtrak and had rolling suitcases. We even went INTO TRAFFIC as driver said she was at corner. Could not find her and she stopped texting. We would never try to use Lyft again in NYC and since our CC was charged as a no show will not use Lyft anywhere since we told driver we were next to taxi stand!

Perhaps she was at another corner on the other side of Pennsylvania Station or at Penn Station (bus stop) - she did not state which corner she was at!

Very disappointed in the service although had used it successfully in MA!

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