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Luminess Air / scam and fraudulant

CA, United States Review updated:

Luminess air is a rip off.. Don not buy.. If you want to cancel your membership, you have to send them an email to [protected]@luminessair.com or they will not cancel. Well I sent them an email, called and they gave me a cancelation number.. And yep still being charged. Called again and they said they did not receive and email (Unbelievable) and could not find my name or my telephone number. And so they asked to send back the cancelation number (Which like an idiot I cant find now) and send it to them.
They should have a record of my name, which they don't.. Don't buy luminess air, the product sucks and has chemicals in it that make you break out and is way to oily.

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Comments

  • Ni
      Nov 25, 2012

    Yes luminess air is a scam actually the company is in india. In India there is a city called PUNE. There a small town known as visrantwadi. They call from there and the agent working say that they are calling from Texas. It is a big SCAM. The owner of this luminess company is Mr mahesh chitness from New Jersey

    +1 Votes
  • Ni
      Nov 25, 2012

    The address of luminess company is Pune, vishrantwadi orbit mall 2 floor I- office its is near yedawadi jail. The manager incharge over there is domnic 9970197097 and other manager is farzaneh 9673331658 and the owner name is Mahesh chitness. If you dont believe me you can visit these place. If you will call the manager they will tell that there are in Texas. But plz dont believe them because they have a fake office in Texas . Please be beware.

    +1 Votes
  • Ab
      Feb 08, 2013

    I just got scammed by luminess. First of all the commercial said try the product for $29.99 so I called half way through the call the say that it will be $59.99 to try the product I was upset but I said what the hell I really want to try the product so I proceeded with the order, big mistake. The next day my account was charged for a total of $208 and some change. I called the company and told them to cancel my order. They cancelled the order but could not provide a cancellation number its been five days and the money still has not been put back into my account. Funny how they can take the money within 24 hours but it takes so long to put it back in your account. I think we should file a class action against this company for false advertisement and bank fraud. I'm going to look into it anyone interested in joining in please contact me at [protected]@gmail.com

    +1 Votes
  • Am
      Sep 11, 2014

    Luminess Air Customer Care is THE WORST EVER!!! They will not work with you. They will take your money & not ship your product for 2 weeks if you did not choose expedite shipping. Paying for a product & NOT receiving it for 2wks. CRAZY!! They never send any confirmation of your order or any shipping information. ITS A HORRIBLE EXPERIENCE ALL TOGETHER!!! Just DO NOT DO IT!! There are better companies with GREAT customer care out there. FRAUD

    +1 Votes
  • As
      Nov 14, 2017

    Same thing happened to me with them not being able to find my name in their system!!! I was like how the freak do you not have my info in there. Gave them my name, address, phone number, order number and invoice number. After talking to 3 different people for 26 minutes they finally found my information to cancel my club membership. The only good thing is that they are sending me my color of makeup since what they did send me was way too dark for free. I asked 3 times to make sure I wasn't getting charged for this color match and that my club membership was canceled and my card wasn't going to be charged anymore and she said yes so we will see. Not feeling super confident after all that mess though.

    0 Votes

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